What are the responsibilities and job description for the Server position at USA Hockey Arena?
Main Responsibilities of a Waiter/Waitress:
- Taking orders and delivering food and beverages.
- Helping guests with menu recommendations.
- Providing exceptional customer experience.
Waiter/Waitress Job Description:
Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Waiter/Waitress:
- Greeting, seating, and escorting guests.
- Providing menu recommendations and additional information.
- Upselling additional products when appropriate.
- Checking ID's to prevent minors from ordering alcoholic beverages.
- Taking orders using software, order slips, or by memorization.
- Communicating order details to the kitchen staff.
- Delivering food and beverages in a timely fashion.
- Delivering checks and collecting bill payments.
- Cleaning and maintaining the appearance of tables and tableware.
- Providing exceptional customer experience.
Waiter/Waitress Job Requirements:
- Prior experience as a waiter/waitress preferred.
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
USA Hockey Arena is a multi-purpose arena in Plymouth, Michigan, opened in 1996. Originally known as Compuware Sports Arena, It was renamed to USA Hockey Arena in 2015 when the USA Hockey Foundation purchased the arena.
USA Hockey Arena encompasses approximately 170,000 square feet with one main seating level, private suites and press boxes. The creative design of the arena affords the opportunity to provide 3,504 seats for hockey games and 4,500 seats for concerts and other performances.