What are the responsibilities and job description for the Regional Manager position at USA Cinema Services, LLC?
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide. AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US! Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries! JOB DESCRIPTION DEPARTMENT: Operations. LOCATION: Assigned Region. JOB DUTIES Establishes appropriate direction and communication with General Managers and holds location Managers accountable for execution at location level. Supervises a team of General Managers for the region. Spends 80% of the time in theaters to monitor performance, provide feedback, and recognize exceptional performance. Holds regular meetings and conference calls to communicate Company directives and reinforce policies and procedures. Completes location inspections as needed and provides feedback to General Managers. Ensures attainment of budgeted sales results and controls expenses to budget. Provides leadership to General Managers to drive sales and maximize margin. Monitors locations’ controllable expenses to budget and takes corrective action as necessary. Protects Company assets including attaining budgeted shrink results and monitoring store compliance with policies and procedures. Manages Human Resources issues to ensure retention, training, and development, and hiring standards for all Employees. Ensures General Managers support corporate training programs and that Employees complete all Company directed training. Monitors Employee Engagement and reacts appropriately. Approves promotions, terminations, and disciplinary action as needed. Guides and assists the development of the management team through the General Manager. Assists GM with mid year and year end performance reviews for Management team. EDUCATION AND/OR EXPERIENCE 5 years of prior multi-unit operations management experience working in full-service restaurant or entertainment industry. Bachelor’s degree in business or relevant field; or equivalent experience. Proficiency in MS Office Suite. Proven track record of operation excellence. SKILLS Effective influencer & negotiator. Thoughtful collaborator with ability to build solid relationships with people of diverse backgrounds, educational levels and life experiences. Strong planner and organizer. Committed leader with a strong sense of urgency and drive for results. Resilient and flexible. WORKING CONDITIONS/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is usually moderate. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs. Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. **Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity. Cinépolis Luxury Cinemas is a leading world-class cinema exhibitor that offers guests MORE THAN A MOVIE ™ Cinépolis Luxury Cinemas feature sophisticated interior décor with stylish lounge-style lobbies, spacious theater auditoriums with fully reclining leather seats, cutting-edge sound and projection technology, in-theater waiter service delivered by stealthy, ninja-like servers to ensure minimal movie disruption, and more. Our expanded gourmet menu showcases chef-driven selections featuring fresh ingredients, with gluten and vegan-friendly options available, and pairs perfectly with our full-service bar service pouring signature cocktails, imported and craft beers, and hand-selected wine offerings. Guests may expect everything from fresh bottomless butter popcorn, unique starters, our world famous Supremas, and popular favorites like Pretzel Sticks, gluten free pizza, flavorful tacos, sandwiches and gourmet burgers — all served at the push of a button from one’s seat.