What are the responsibilities and job description for the Manager Assistant position at USA Cinema Services, LLC?
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide. AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US! Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries! JOB DESCRIPTION FLSA STATUS: Non-Exempt TITLE: Manager Assistant DEPARMENT: Operations LOCATION: Theater SUPERVISORY RESPONSABILITY YES REPORTS TO: General Manager JOB SUMMARY The Manager Assistant’s primary responsibility is to participate in training experiences, learn new skills and demonstrate increasing proficiency and expertise with managerial responsibilities. The Manager Assistant trainee program is designed to prepare high potential employees in the areas of people and operations management. Under the guidance of an experienced manager, MAs will participate in the critical business areas of employees, customers and financials. JOB DUTIES People Under the guidance of an experienced manager, Mas will participate in all employee-related management functions including interviewing, hiring, training, coaching, and motivating as well as performance management, conflict resolution, and the administration of human resources policies and initiatives. By gaining practical experience in each of these areas, MAs will develop people and management skills to prepare them for future management roles. MAs are expected to serve as a role model for customer service and set the pace for service excellence for all employees. Operations MAs will learn all operational procedures within the theater, and will train, supervise and coach others on these same operational procedures. Additional responsibilities will include completing banking transactions, daily paperwork, and company reports. EDDUCATION AND/OR EXPERIENCE • Full-service restaurant background • SERV Safe & Food Handler’s certification required • Availability to work during holidays, nights, and weekends with increased hours during peak times • The MA position requires standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis SKILLS • Professional appearance with a positive, can-do attitude • Strong written and verbal communication skills • High guest satisfaction expectations and focus • Resourceful problem-solving skills • Self-motivated and results driven • Strong organizational and time management skills WORKING CONDITIONS/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance. While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs. Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. **Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity. Cinépolis Luxury Cinemas is a leading world-class cinema exhibitor that offers guests MORE THAN A MOVIE ™ Cinépolis Luxury Cinemas feature sophisticated interior décor with stylish lounge-style lobbies, spacious theater auditoriums with fully reclining leather seats, cutting-edge sound and projection technology, in-theater waiter service delivered by stealthy, ninja-like servers to ensure minimal movie disruption, and more. Our expanded gourmet menu showcases chef-driven selections featuring fresh ingredients, with gluten and vegan-friendly options available, and pairs perfectly with our full-service bar service pouring signature cocktails, imported and craft beers, and hand-selected wine offerings. Guests may expect everything from fresh bottomless butter popcorn, unique starters, our world famous Supremas, and popular favorites like Pretzel Sticks, gluten free pizza, flavorful tacos, sandwiches and gourmet burgers — all served at the push of a button from one’s seat.