What are the responsibilities and job description for the Training Specialist position at US Tech Solutions?
Title: Technical Trainer
Location: Little Ferry, NJ 07643 (Fully Onsite)
Duration: 3 Months Contract
Work Schedule: Fully On-Site at NJ Training Center- The position will require travel and a 5K limit credit card for travel expenses (reimbursed by Client). Travel on average of 50% (every other week), usually never more than 2 weeks in a row. Sometimes our travel is sporadic through the year where we go weeks without traveling, and then lots of travel all together.
Education and Years of Experience:
1) High School diploma
2) Minimum of 3 years in the appliance repair industry either as a trainer or service technician.
Top Skills:
• Excellent communication, interpersonal, and organizational skills
• Ability to train in front of large audiences
• Ability to create a comprehensive training plan based on course needs
Position Overview:
Primary purpose of this position is to effectively train Authorized service network technicians on all CE products as well as content and video creation.
Responsibilities and Duties:
Develop and Deliver Training:
• Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.).
• Deliver clear, engaging, and effective training sessions tailored to various skill levels.
• Combination of classroom, virtual, and OJT training is required.
Curriculum and Material Development:
• Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements.
• Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum.
• Ability to create content with PowerPoint, as well as basic excel skills a must.
Assessment and Mentorship:
• Evaluate trainees’ progress through practical assessments, quizzes, and hands-on demonstrations.
• Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development.
• Analyze training results, based on set KPI goals.
Maintain Industry Standards:
• Ensure all training sessions adhere to industry best practices and safety regulations.
• Stay up to date with the latest trends, tools, and technological advancements in appliance repair.
Collaboration and Communication:
• Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs.
• Facilitate open communication channels for trainees to ask questions and share insights.
Background/Experience Required:
• Total 5 years’ experience in appliance repair
• Previous background in training is preferred, but not necessary
• Minimum of High School diploma
Necessary Skills and Attributes:
• Excellent communication, interpersonal, and organizational skills
• Ability to train in front of large audiences
• Ability to create a comprehensive training plan based on course needs
• Skills in MS Office applications including Excel and PowerPoint
• Ability to learn new things quickly
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: T Saketh Ram Sharama
Email: saketh@ustechsolutionsinc.com
Internal Id: 25-55246
Salary : $40 - $50