Capital Markets / Business Analyst

Typical Day in Role:

• Contributes to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Manage and contribute to a complex, multi-faceted project and system implementation to meet the cross-geographical strategic transaction banking needs of Global Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions.

This includes, but is not limited to:

§ Preparing/managing detailed action/project plans

§ Undertaking critical research and analysis to inform current state and best practices.

§ Participate in system training & develop a training program to educate Operations users

§ Defining a test plan & related test cases to conduct Unit Test, Integrated Systems Testing, User Acceptance Testing,

§ Accurately and clearly defining business requirements on behalf of Operations to concurrent workstreams

§ Acting as SME where possible

§ Liaising directly with users, suppliers and external regulatory bodies as required.

• Develop comprehensive and in-depth understanding of current transaction banking products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined.

This includes, but is not limited to:

§ development of policies, procedures, knowledge libraries and job aids.

§ development of comprehensive metrics utilized across all levels of organization.

• Assist with designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs. Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge.

• Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Thrives in an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Candidate Requirements/Must Have Skills:

1) 3-6 years of experience as a Business Analyst, specifically in Transaction Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques

2) 2 years of UAT experience

3) Superior technical knowledge in MS Office tools and process management software (Visio, PPT, Excel)

4) 3 years of experience with business analysis tools and methodologies (JIRA/Confluence)

5) 3 years of experience with project management principles and practices (agile, waterfall)

Nice-To-Have Skills:

1) Certification in business analysis

2) Consultancy/FINtech backgroud

Soft Skills Required:

• Strong communications and influencing skills

• Excellent negotiation and interpersonal skills.

• Solid process/procedural documentation skills.

• Ability to work independently and manage multiple priorities in a dynamic environment

Education: Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Best VS. Average Candidate: The ideal candidate will have strong BA experience and would come from a consultancy background.