Demo

Medical Records/Referrals Specialist

US Pediatric Partners
Fayetteville, NC Full Time
POSTED ON 7/8/2026
AVAILABLE BEFORE 8/11/2026
Description

What it means to be a Records Specialist with Us

We value our families we serve, our communities and our team members. As such we need people like yourself who appreciate time spent with our families providing the highest level of patient care as well as working with an exceptional team of care providers. As a Records Specialist, you are responsible for maintaining the integrity, accuracy, and security of patient health records within the pediatric outpatient practice. This role ensures timely processing of medical record requests, adherence to HIPAA and compliance regulations, and support for providers and staff in accessing patient information. The Records Specialist plays a key role in ensuring smooth documentation workflows that support quality patient care and efficient practice operations.

Our Mission

At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and physicians strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.

Benefits that Matter!

  • Paid Time Off
  • Matching 401K
  • Annual Merit Increases
  • Mental Health and Counseling Programs
  • Dental and Orthodontic Coverage
  • Vision Insurance
  • Health Care with Low Premiums
  • Short-term Disability
  • Access to Virtual Health & Wellness

What a Day Looks Like As a Records/Referrals Specialist

  • Creating charts for newborn patients and securing intake paperwork.
  • Facilitating intake process for transferring patients including, but not limited to creating charts, sending record releases, reviewing records, contacting patients, and securing intake paperwork.
  • Checking the fax inbox and assigning documents as appropriate.
  • Assisting with intake processes for new site acquisitions.
  • Facilitating process for outgoing record requests for all sites.
  • Assisting Patient Services team with phones.
  • Facilitates outgoing referral requests which include obtaining prior authorization when necessary.
  • Obtains prior authorization for patient medications.
  • Schedules and obtains prior authorization for diagnostic imaging requests.
  • Meets position requirements and performs essential functions.
  • Completes all mandatory training as required.
  • Performs other duties as assigned.

The importance of Patient Satisfaction!

  • Demonstrates commitment to superior patient experiences with a service-oriented attitude.
  • Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, providers and employees.
  • Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Requirements

Qualifications

  • Experience in a pediatric medical practice preferred.
  • Working knowledge of computer applications; prior experience with electronic medical records preferred.
  • Ability to speak, read and write effectively.
  • Ability to work independently without direct supervision.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Working Conditions & Physical Requirements

  • Indoor, temperature-controlled, smoke-free environment.
  • May at times work under stressful situations.
  • Handicapped accessible.
  • Good visual acuity and ability to verbally communicate.
  • Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!

Salary.com Estimation for Medical Records/Referrals Specialist in Fayetteville, NC
$73,402 to $92,681
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Medical Records/Referrals Specialist?

Sign up to receive alerts about other jobs on the Medical Records/Referrals Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$55,191 - $65,762
Income Estimation: 
$215,108 - $309,517
Income Estimation: 
$119,588 - $195,537
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at US Pediatric Partners

  • US Pediatric Partners Summerville, SC
  • Job Type Part-time Description What it means to be a Certified/Registered Medical Assistant with Us We value our families we serve, our communities and our... more
  • 1 Day Ago

  • US Pediatric Partners Murrells Inlet, SC
  • Job Type Full-time Description What it means to be a Pediatrician with Us We value our families we serve, our communities and our team members. As a Pediat... more
  • 2 Days Ago

  • US Pediatric Partners Wilmington, NC
  • Description What it means to be a Nurse with Us We value our families we serve, our communities and our team members. As such we need people like yourself ... more
  • 2 Days Ago

  • US Pediatric Partners Morehead, NC
  • Description What it means to be a Nurse with Us We value our families we serve, our communities and our team members. As such we need people like yourself ... more
  • 3 Days Ago


Not the job you're looking for? Here are some other Medical Records/Referrals Specialist jobs in the Fayetteville, NC area that may be a better fit.

  • Triangle Foot and Ankle Specialist P.C. Southern Pines, NC
  • About us Triangle Foot and Ankle Specialist P.C. is a small business in Southern Pines, NC. We are professional, fast-paced and challenging. Our work envir... more
  • 25 Days Ago

  • CENTURY CARE MANAGEMENT INC Fayetteville, NC
  • We are looking for new team members who desire to make a difference in the long-term care arena and to positively touch lives. If you are looking to be a p... more
  • 6 Days Ago

AI Assistant is available now!

Feel free to start your new journey!