What are the responsibilities and job description for the Inside Sales Representative position at US LBM?
Homewood & Meeks, a Division of US LBM, We’re all about teamwork! All positions are hands-on and we band together when necessary.
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
Pay Range: $20.00 - $30.00 per hour, depending on experience.
What You Will Do
- We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate.
- We are a relaxed atmosphere. This is not a suit-and-tie environment.
- We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work.
- We work hard! We are a continuous improvement-driven organization, and we are focused on keeping organized and on task.
- We’re built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work.
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
Pay Range: $20.00 - $30.00 per hour, depending on experience.
What You Will Do
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
- Initiate telephone calls to customers to generate sales.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
- Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
- Maintains stock levels on the sales floor and in the stockroom.
- Researches credits, returns, and late payments as needed.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Handles special orders and advanced pricing; assist with pricing and special price lists.
- Develop and grow professional relationships with customers.
- Resolve jobsite issues and customer problems.
- Comply with Company’s attendance policy by maintaining regular and predictable attendance.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company’s commitment to workplace safety.
- High School Diploma or GED required.
- 1-3 years of experience in building material industry with basic knowledge of product and application required.
- 1-3 years of inside sales experience preferred.
- Ability to operate computer, calculator and cash register.
- Knowledge of building supplies, applications, related equipment, and/or construction industry.
- Good interpersonal and customer relations skills and excellent oral and written communication skills.
- Should be familiar with inventory and inventory control.
- Must be able to walk throughout yards, plants and offices.
Salary : $20 - $30