What are the responsibilities and job description for the Flooring Installation Coordinator position at US Installation Group?
Flooring Project Coordinator
Location: Lawrenceville, GA
Company: US Installation Group (USIG)
Schedule: Monday–Friday
Compensation: $20.00 per hour
For more than 35 years, US Installation Group (USIG) has been the exclusive provider of Installation and Renovation Services for the nation’s largest home improvement retailer. We are seeking an experienced Flooring Project Coordinator to join our Lawrenceville office. If you have strong flooring knowledge and thrive in a fast‑paced administrative environment, we encourage you to apply.
Position Overview
This is an in‑office role responsible for coordinating floor‑covering installation projects from start to finish. The ideal candidate brings extensive flooring expertise, excellent communication skills, and the ability to manage multiple priorities while delivering exceptional customer service.
Key Responsibilities
- Serve as the primary point of contact for our retail partner, installers, and customers
- Schedule installation appointments and confirm details with customers
- Monitor installation progress and manage warranty‑related calls
- Troubleshoot and resolve customer concerns promptly and professionally
- Provide guidance and support to field technicians to ensure high‑quality installations
Position Requirements
- Minimum 3 years of flooring installation experience
- Strong knowledge of multiple flooring surfaces
- Intermediate computer proficiency
- Proven ability to resolve customer issues effectively
- Bilingual (English/Spanish) preferred
- Valid driver’s license and reliable transportation required
- Ability to pass a background check
Additional Details
- This is a Monday–Friday, 7 am - 4 pm in‑office position
- Remote work is not available
- Pay rate: $20.00 per hour
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Flooring installation: 3 years (Preferred)
Work Location: In person
Salary : $20