Manager, Medical Practice Office (2674)

US Heart and Vascular is in need of a Medical Practice Office Manager to join our team at Cardiology Center of Houston in Katy TX.

The Office Manager is responsible for the oversight of daily operations of the office team. 

Responsibilities:

• Coordinates the daily activities of the clinic staff, including delegating work assignments.
• Assures that priorities established by the leadership are effectively communicated to the team and properly implemented.
• Responsible for monitoring, maintaining and tracking daily statistics.
• Oversees reconciliation of daily deposit logs and preparation for bank deposits.
• Provides new hire training as well as ongoing training to assigned staff.
• Assists the team in problem resolution. Recommends solutions to the Practice leadership and escalates issues to the Practice leadership when appropriate.
• Leads the team by creating a positive work environment through individual and team recognition.
• Performs verbal counseling, and corrective actions
• Assists in the recruiting, hiring and interviewing process of the office staff.
• Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate.
• Prepares and submits reports as required.
• Assumes staff duties for absences and temporary staff shortages.
• Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc.
• Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff.
• Responsible for proactive management of physician, mid-level provider and ancillary schedules to ensure timely care of patients, appropriate daily volumes and completion of all clinical documentation in a timely fashion.
• Perform other duties as assigned or requested.

Requirements:

• High school diploma required
• BS or BA preferred
• Minimum of 2 years of work experience in administrative or office manage role
• Detail oriented Strong organization and time management skills, and ability to prioritize
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Ability to manage multiple priorities, work under pressure, and maintain confidentiality.

About Katy, TX:

Katy is a fast-growing Houston suburb known for top-rated schools and a family-friendly atmosphere. It offers affordable housing, a strong job market, and great shopping and parks. Residents enjoy suburban comfort with easy access to big-city amenities. With a strong community feel, Katy is perfect for families.