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Warehouse Operations Manager

US Globe Service Corp.
East Greenbush, NY Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/1/2026

Join Our Team at US Globe Corp!

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive work environment? If so, US Globe Corp is the place for you!

About Us: US Globe Corp has been a trusted name in office equipment and supplies since 1986. We pride ourselves on offering a winning combination of low prices and exceptional service to thousands of companies and individuals across the country. Our commitment to customer satisfaction has earned us high ratings from both industry and consumer organizations.

Why Work With Us?

· Customer-Centric Culture: At US Globe Corp, our customers are at the heart of everything we do. We believe in going above and beyond to meet their needs and exceed their expectations.

· Supportive Team Environment: Join a team of friendly, knowledgeable professionals who are dedicated to helping each other succeed. We foster a collaborative and inclusive workplace where everyone's contributions are valued.

  • Innovative Solutions: Be part of a company that stays ahead of the curve with state-of-the-art warehouse technology.

What We're Looking For:

· Motivated Individuals: We seek team members who are driven, proactive, and eager to make a positive impact.

· Exceptional Communicators: Strong communication skills are essential for providing top-notch customer service and working effectively with colleagues.

· Problem Solvers: Our ideal candidates are resourceful and able to think on their feet to resolve issues quickly and efficiently.

· Team Players: Collaboration is key at US Globe Corp. We value individuals who work well in a team and contribute to a positive work environment.

Join Us Today! If you're ready to take your career to the next level and be part of a company that values exceptional service and employee growth, apply now! Visit our website at usglobecorp.com to learn more about our company.

Purpose of the Position:
The Warehouse Operations Director is responsible for overseeing and improving the productivity and efficiency of the warehouse team. This strategic role includes managing staff, ensuring compliance with procedures, and fostering a collaborative environment. The Warehouse Operations Director will play a pivotal role in enhancing operational efficiency, maintaining safety standards, and ensuring accurate inventory control.

Main Functions:

  • Staff Management: Oversee recruitment, training, and scheduling of warehouse staff, fostering a team-oriented environment. Supervise daily activities, providing guidance and support as needed. Conduct regular performance evaluations and provide constructive feedback and coaching.
  • Operational Efficiency: Develop and implement efficient warehouse processes, emphasizing continuous improvement and cost reduction. Identify and implement strategies for improving warehouse productivity and efficiency.
  • Inventory Control: Manage inventory levels, ensuring accuracy and minimizing excess. Monitor and analyze productivity data to identify trends and areas for improvement.
  • Safety and Compliance: Maintain a safe working environment, adhering to all safety regulations and industry standards. Conduct regular safety audits and implement efficient layout and storage systems. Promote a culture of safety by conducting regular safety audits, training sessions, and drills.
  • Administrative Functions: Maintain documentation and accurate records of warehouse activities. Implement operational policies and procedures. Ensure adherence to all Standard Operating Procedures (SOPs) and regulatory requirements.
  • Security Operations: Implement and oversee security operations to protect warehouse assets and ensure the safety of staff.
  • Equipment Management: Ensure effective and safe use of warehouse equipment, maintaining assets in optimal condition.
  • Interdepartmental Collaboration: Work closely with cross-functional teams, including logistics, customer service, and supply chain management, to optimize warehouse processes and meet customer demands. Act as a liaison between the warehouse team and the front office.
  • Performance Reporting: Generate regular reports on warehouse performance, including productivity, inventory accuracy, and process efficiency.
  • Process Improvement: Collaborate with direct reports and other stakeholders to analyze warehouse workflows and identify inefficiencies or bottlenecks. Lead initiatives to streamline processes, reduce waste, and enhance overall operational efficiency.
  • Collaboration and Team Building: Foster a positive and inclusive work environment, encouraging teamwork, collaboration, and open communication among all staff members. Recognize and reward employee contributions and achievements to boost morale and engagement.

Supervisory Responsibilities:

  • Directly supervise the Receiving, Inventory, and Shipping Leads, providing guidance and support as needed.
  • Conduct regular performance evaluations for direct reports and provide constructive feedback and coaching.
  • Assist in the recruitment, training, and onboarding of new warehouse employees.
  • Ensure ongoing training and development opportunities for all warehouse staff, fostering a culture of continuous improvement and learning.
  • Step in to perform shipping and receiving tasks during periods of high demand or when the team is short-staffed.
  • Address and resolve conflicts or issues within the team professionally and promptly.

Qualifications:

  • Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
  • Minimum of 5-7 years of experience in warehouse management.
  • Strong leadership and interpersonal skills, with a focus on team building and collaboration.
  • Proficiency with warehouse management systems (WMS) and ERP software.
  • Excellent analytical and problem-solving abilities.
  • Proven ability to thrive in both dynamic and highly structured environments, adapting quickly to changing situations.
  • Strong organizational skills and attention to detail, ensuring precision in operations.
  • Experience in high-pressure situations with a focus on mission accomplishment.
  • Background in managing structured environments with a disciplined approach.

Preferred Qualities:

  • Excellent data entry and data processing skills.
  • Proficient in schedule and report creation.
  • Skilled in analyzing information and managing processes successfully.
  • Strong people management and engagement skills.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience:

  • Warehouse management: 5 years (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Salary : $60,000 - $80,000

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