What are the responsibilities and job description for the Surgery Scheduler position at US Foot and Ankle Specialists?
Mid-West Podiatry And Missouri Foot and Ankle, A division of US Foot & Ankle Specialists, is seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing podiatry team. This role is responsible for coordinating surgeries, obtaining authorizations, communicating with patients, and ensuring a smooth scheduling process from start to finish.
The ideal candidate is highly organized, communicates well with patients and providers, and thrives in a fast-paced medical office environment.
Essential Functions/Responsibilities (other duties may be assigned):
- Coordinate and schedule surgeries for physicians and patients
- Contact patients regarding surgery dates, instructions, and required testing
- Verify insurance benefits and obtain prior authorizations for surgeries, facilities, and DME
- Schedule procedures within the EMR system and maintain accurate documentation
- Communicate with surgery centers, vendors, and physician offices to ensure all required paperwork is completed
- Send surgery information and pre-op instructions to patients
- Maintain organized surgery records and scan documentation into the EMR
- Respond promptly to phone calls, faxes, and messages
- Support a positive patient experience throughout the surgical scheduling process
Required Skills and Experience:
- High School Diploma or GED required
- Previous surgery scheduling, medical scheduling, or medical office experience preferred
- Knowledge of insurance verification, pre-authorizations, CPT/ICD-10 coding, and medical terminology preferred
- Strong communication, organization, and multitasking skills
- Ability to work efficiently in a fast-paced healthcare environment
- Strong attention to detail and customer service skills
- Experience with EMR/EHR systems and Microsoft Office preferred
- Ability to maintain HIPAA compliance and confidentiality at all times
Benefits Offered:
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) Plan with Company Match
- Employee Discount Program
- Paid Time Off (PTO)
- Paid Holidays