What are the responsibilities and job description for the Supervisor Compliance and Liaison Specialist position at US Department of Veterans Affairs?
The Supervisor Compliance and Liaison Specialist serves as a manager in the Approvals, Management & Oversight team (AC&L) of the Program Oversight & Accountability Division and serves in an assigned jurisdiction(s) across the United States and is responsible for providing first level supervision and leadership of teams comprised of grades ranging from GS-09 to GS-11 within an assigned portfolio in support of Education Service's mission. EDUCATION: There is no educational substitution at this grade level. RESPONSIBILITIES: The Supervisor Compliance and Liaison Specialist is located in an assigned VA Office. The incumbent provides technical and administrative oversight to a team of Education Liaison Representatives (ELR) and Education Compliance Survey Specialists (ECSS) who are responsible for the adjudication of approval, compliance and liaison activities associated with VA education programs.
Other duties include:
Development and oversight of organizational work planning within various states or foreign countries assigned.
Implementation of operational and tactical oversight strategies over education and training programs.
Preparation of information and data (i.e. accomplishments, progress, mission needs, resourcing, and all unresolved or controversial issues) which provide senior leaders with regional status of operations.
Conduct advisement and develop recommendations to leadership addressing assigned programs within the AC&L mission.
Provision of guidance and assistance to the regional Chief Education Liaison Officer on short and long-range planning of priorities and preparation of schedules for the completion of work.
Identify and recommend development and training that will increase efficiency of compliance and liaison review and reporting.
Research, analyze and evaluate policies and regulations to resolve stakeholder conflicts, challenges, and complaints.
Ensure enforcement of statute, regulations, and standards of compliance among education and training intuitions.
Makes recommendations and provides the regional Chief Education Liaison Officer an independent and unbiased assessment of the team's compliance with directives and level of morale.
Work Schedule: 8 a.m. to 4:30 p.m. Monday through Friday
Compressed/Flexible: Available
Virtual: This is NOT a virtual position.
Position Description/PD#: Supervisory Comp/Liaison Specialist GS-1801-12 / 38908-A
Relocation/Recruitment Incentives: Not authorized
Must have a Valid Drivers License: Yes
Bargaining Unit: This is NOT a bargaining unit position.
Promotion Potential: No. Full promotional potential set at the GS-12. QUALIFICATIONS: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026.
Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must meet time-in-grade requirements by the closing date of this announcement.
For a GS-12 position you must have served 52 weeks at the GS-11 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
Specialized Experience: To qualify for the GS-12 level, you need to have at least one year of full-time experience equivalent to the GS-11 level defined as direct specialized experience with Veterans Educational Benefits and experience working educational institution program approval applications and compliance survey activities, ability to set priorities and tasks, and resolve conflicting issues or actions in question. Conducting development and oversight of organizational work planning within various states or foreign countries as assigned and implementation of operational and planned oversight strategies over education and training programs.
Volunteer Experience : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements : This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files).
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .
SALARY: QuantitativeValue EMPLOYMENT TYPE: Other