Program Analyst

The primary purpose of this position is to provide support (analysis and recommendations) to Quality & Patient Safety Programs and ultimately to the Chief of Quality & Patient Safety. EDUCATION: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ . RESPONSIBILITIES: As the Program Analyst, you will:

Independently assist with the coordination, implementation, and ongoing management of the various programs within Quality & Patient Safety (QPS) (patient safety, risk management, systems redesign, performance measures, peer review, external accreditation, safe patient handling, high reliability, and quality improvement nurse specialists).

Responsible for researching and performing detailed analysis of QPS programs and policies to determine the impact on local operations and advise management on best practices; plan and conduct studies to evaluate effectiveness and efficiency and develop recommendations for improvement and problem resolution; oversee of data management, will gather, compile, and analyze data from multiple sources which may require reconciliation of multiple reporting requirements and formats; and develop routine reports which reflect the scope of activities and identifies trends and opportunities for improvement

Responsible for the administrative management of QPS which includes interpreting administrative policies, develop and implement local policies, procedures, define administrative requirements, and provide advice to service line leadership on related issues

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday, 0700-1530

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst / PD02977-O and PD02978-O

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not Required QUALIFICATIONS: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/12/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 . For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

To qualify for this position at the GS-9 level, you must meet one of the following:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience includes: Analyze and evaluate, on a quantitative or qualitative basis, the effectiveness, efficiency, and productivity of administrative and technical programs, and patient administration and processing operations; advise management staff in planning, organizing, and implementing policies, procedures, and processes to improve the efficiency of a program; interpret pertinent laws, regulations, policies, and precedents that affect the use of program and related support resources in patient administration and processing activities; and plan, organize, and carry out complex duties involving multiple programs within time constraints. OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related NOTE: You must submit a copy of your transcripts to receive credit. OR,

Combination: Applicants may also combine education and experience to qualify at this level. Only education in excess of the first year (18 semester hours) may be used to meet this requirement. NOTE: You must submit a copy of your transcripts to receive credit.

To qualify for this position at the GS-11 level, you must meet one of the following:

Specialized Experience : Must have one full year of specialized experience equivalent to at least the next lower grade GS-9 in Federal Service that equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes, but is not limited to: Knowledge and skill applying analytical and evaluative methods and techniques to issues concerning costs, efficiency, and effectiveness; Comprehensive knowledge of the operating programs and objectives of the Medical Center; Knowledge and understanding of VA accounting systems; Knowledge of a wide range of auditing techniques and analyses to ensure the accuracy of financial data; Skill in presenting program recommendations and negotiating solutions to disputed recommendations; and Development of presentations and reports. OR,

Education: Applicants may substitute education for specialized experience. You must have a Ph.D. or equivalent doctoral degree, OR three full years of progressively higher graduate education leading to such a degree, OR LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (Transcripts Required) OR,

Combination: Applicants may combine education and experience. You must have equivalent combinations of specialized experience and education. (Transcripts Required)

You will be rated on the following Competencies for this position:

Analysis and Problem Solving Information Management Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary in nature but may periodically require lifting no more than 50 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ . SALARY: QuantitativeValue EMPLOYMENT TYPE: Other