Management Analyst

THIS IS A NON-BARGAINING UNIT POSITION.

The Management Analyst (GS-0343-11/12) is located at St. Paul, MN, Waco, TX or Des Moines, IA VBA Regional Offices, Compensation Service Division.

To view the salary range for your location, visit https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages EDUCATION: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

For GS-11: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

For GS-12: There is no educational substitution at this grade level.

All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. RESPONSIBILITIES: Specific duties include:

Analyzes the productivity, effectiveness, and efficiency of program operations and assists management staff in developing resolutions to problems in the staffing, effectiveness, and efficiency of the Veterans Service Center.

Coordinates realignment of services, changes in organizational structure, and methods of operations to promote efficient claims/customer service.

Interprets policies, rules, regulations, and major operating procedures to personnel of the office with respect to administrative policy and procedural questions.

Serves as a liaison between VBA District Offices and the RO, coordinating and facilitating initiatives that require team cooperation and action.

Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations, grievance responses, and disciplinary/performance action drafts and files.

Collects and analyzes data for preparation of budget estimates concerning overtime, travel, and division expendable supplies.

Serves as the primary point of contact on daily budget and overtime tracking, leave and payroll administration, personnel action processing and interaction with the Human Resources Management division.

Advises the Veterans Service Center Manager (VSCM) on VBA policy regarding compensation claims processing, to ensure local policy is in-line with national guidance.

Coordinates the work of the "front office staff" to the end that the manager is free from administrative details and able to concentrate totally on leadership of the division.

Decides the methodologies to use in achieving work goals and objectives, and in determining other management strategies

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11 target GS-12.

Work Schedule : Full time, Monday through Friday, 8am - 4:30pm

Compressed/Flexible: Available

Telework : Available

Virtual: This is not a virtual position.

Position Description/PD# : Management Analyst; PD40322A and PD40321A

Relocation/Recruitment Incentives : Not Authorized

Financial Disclosure Report: Not Required QUALIFICATIONS: To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/12/2026.

TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

For a GS-11 position you must have served 52 weeks at the GS-09 level.

For a GS-12 position you must have served 52 weeks at the GS-11 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS- Grade Level:

Specialized Experience:

Education Substitution :

GS-11: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Evaluating programs and their functions; (2) Recommending improvements in procedures, work methods, and or organizations and (3) Implementing changes to programs/business lines.

OR

applicants may substitute education for the experience required to qualify at the GS-11 level: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Such education must demonstrate the competencies necessary to do the work.

OR

applicants may combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting you can use graduate level education you have earned beyond the second year). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11 level. For example, an applicant who has 54 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

Specialized Experience:

GS-12: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Interpreting, applying and explaining laws, rules, regulations, procedures and policies (2) Experience in applying analytical, evaluate methods and techniques to measure the effectiveness of a program (3) Experience creating and interpreting databases, develop effective tracking and filing systems to assure action items are complete (4) Tracking and reporting the progress of projects/changes.

Combining Education & Experience : If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information .

Volunteer Experience : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements : The work is mostly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items such as papers or books. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ . SALARY: QuantitativeValue EMPLOYMENT TYPE: Other