Biomedical Equipment Support Specialist (Information Systems)

The incumbent serves as a Biomedical Equipment Support Specialist (BESS) specialized in Information Systems within a Healthcare Technology Management (HTM) department at the Iowa City VA Medical Center. EDUCATION: Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ . RESPONSIBILITIES: Duties include but are not limited to the following:

Manages and maintains medical servers and networks, diagnostic software, virtual platforms and clinical applications software.

Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.

Manages hardware components of virtual servers, physical servers, and medical workstations.

Facilitates operating system updates, upgrades and virus protection.

Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.

Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.

Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.

Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.

Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.

Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.

Monitors cybersecurity metrics, and initiates corrective action to address deficiencies.

Complies with the facilities medical device protection program.

Manages the lifecycle of medical equipment and clinical systems.

Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.

Documents all work in the Computerized Maintenance Management System (CMMS).

Maintains and enhances knowledge in technological advancements through professional development and technical training.

Other duties as assigned.

Work Schedule : Monday-Friday 8:00am to 4:30pm

Telework : Ad Hoc Emergency Telework MAY BE Authorized

Virtual: This is not a virtual position.

Functional Statement # : 000000

Relocation/Recruitment Incentives : Not Authorized

Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS: Basic Requirements :

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education, Experience, or Certification

Associates or higher degree in the biomedical technology or biomedical engineering field; OR

Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR

Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR

Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR

Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR

Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR

Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.

Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.

English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade levels specified.

Biomedical Equipment Support Specialist (Information Systems), GS-12.

Experience. One year of creditable experience equivalent to the next lower grade (GS-11).

Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:

Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.

Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.

Skill in maintaining computer and server based medical equipment, databases, and software.

Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.

Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.

Ability to apply information security tools including virus protection, software updates, and operating system patches.

Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .

The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. SALARY: QuantitativeValue EMPLOYMENT TYPE: Other