Customer Speaker Program Marketing Manager

JOB TITLE: Customer Speaker Program Marketing Manager
LOCATION: Arlington, VA
DURATION: 6 months
PAY RANGE: $34 - $44/hr.

TOP 3 SKILLS:

• Minimum 5 years managing programs or events, including end-to-end coordination of live events or customer speaking engagements.
• Proven experience managing budgets of $500K or more for programs or events.
• Demonstrated experience working with multiple teams such as technical, events, legal, PR, and creative to deliver complex programs.
  

Job Summary:
As a Customer Speaker Program Manager at Web Services (AWS), you will drive the end-to-end management of customer speaking engagements and reference programs. This role requires excellent organizational abilities, process management expertise, and collaborative leadership skills. You will be responsible for developing scalable processes, managing program budgets, and coordinating with multiple stakeholders to deliver successful customer speaking engagements.

Customer speaking engagements/Reference programs: keynote speakers. PM for different events, live events. Run meetings and work back trackers. 60% PM heavy.

Key Job Responsibilities:

• Develop and optimize program processes, including budget management, timeline coordination, and nomination procedures
• Partner with senior leadership and cross-functional teams to execute strategic initiatives
• Manage stakeholder relationships across technical, events, legal, PR, and creative teams
• Oversee program budget allocation and tracking
• Identify process improvements and implement solutions to enhance program efficiency

Basic Qualifications:

• Bachelor's degree or equivalent practical experience
• 5 years of experience in program management, event management, or related field
• Experience managing budgets of 500K or greater
• Demonstrated experience in stakeholder management and cross-functional collaboration
• Proficiency with Microsoft Office Suite or similar productivity tools
• Live event experience preferred

Preferred Qualifications:

• Experience with customer reference programs or speaker management
• Project Management Professional (PMP) certification
• Experience working in a global, matrix organization
• Demonstrated ability to influence without direct authority
• Experience with process improvement methodologies

About the Team:
You will join a collaborative team dedicated to showcasing customer success stories through speaking engagements and reference programs. Our team values diverse perspectives and fosters an inclusive environment where everyone can contribute their unique insights and experiences.

A Day in the Life:
Your typical day may include coordinating with global stakeholders, reviewing program metrics, managing speaker nominations, and developing process improvements. You will regularly collaborate with various teams to ensure smooth program execution while maintaining focus on customer satisfaction and program objectives.


BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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