What are the responsibilities and job description for the Maintenance Coordinator position at URS Group?
About United Road
United Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.
Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.
Maintenance Coordinator
The Maintenance Coordinator will assist the maintenance division in keeping the equipment running safely and effectively to meet goals. The Maintenance Coordinator manages all aspects of emergency road repairs to support our professional car haulers.
Job Duties
- Communicate breakdown and repair issues to mechanics in an effort to greatly reduce the downtime experienced when mechanical problems arise
- Arrange emergency maintenance service and follow-up to ensure all paperwork is received in timely fashion.
- Enter all pertinent data into corporate selected program
- Follow-up with terminal to advise of breakdown and provide pertinent data to assist with the rescue of freight
- Aid drivers to coordinate and secure local transportation and lodging
- Accurately document details of breakdowns and repair initiatives, in order to provide sufficient support to the next shift for unresolved or in-process issues
Skills Required
- Ability to work effectively with peers to correct deficiencies and improve processes
- Strong working knowledge of heavy-duty trucks and hydraulic systems
- Ability to solve problems, exercise good judgment and think quickly under pressure in a variety of situations.
- Effective oral and written communication skills, highly organized with attention to detail and process.
- Ability to succeed in a fast-paced environment and work under pressure to meet deadlines utilizing poise, tact, and diplomacy.
- Ability to learn web-based programs (TMT, OVISS, etc.)
- Proficient use of Microsoft Office
- Maintain a positive safety centered work atmosphere by acting and communicating in a manner which fosters good work ethic and culture to ensure the success of business operations in order to meet company demands and expectations.
Qualifications
- High School Diploma GED or graduation from trade/technical school preferred
- Minimum one year experience working on heavy-duty trucks or coordinating fleet repairs is preferred
Schedule
- Later shift: afternoons and weekends
- Rosters are published ahead so you can plan your life around them.
Location
On-site – Plymouth, MI (this is currently a hybrid role but can change based on business needs)
United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.
Health & Wellness
- BCBS PPO Medical with Telehealth
- Delta Dental
- NVA Vision
- Company Paid Life and AD&D
- Supplemental Life
- Dependent Life
- Short-Term Disability
- Employee Assistance Program (EAP)
- New Vehicle Supplier Discounts
Financial Benefits
- 401(k) with Company Match
Work-Life Balance
- PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
- 6 Paid Holidays