What are the responsibilities and job description for the Patient Services Associate position at Urology Specialists of the Carolinas?
Urology Specialists of the Carolinas is now seeking a full-time medical assistant to join our team of dedicated professionals in our Matthews office. Urology Specialists of the Carolinas has been a well-established practice in the Charlotte region. Following a merger of three independent urology groups, we have now become a dynamic physician-led organization with over seventy providers dedicated to delivering exceptional urological care across Charlotte, Greensboro, and Hickory.
The Patient Services Associate will provide excellent customer service while proactively executing all front office administrative duties.
Patient Services Associate Primary Job Responsibilities, but not limited to:
· Greets patients and answers multi-line phone system in a professional manner.
· Interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
· Check-in and check-out, verifying demographic and insurance information.
· Enters and maintains confidential and accurate patient information including patient insurance, billing and payment information throughout patient experience.
· Collection of co-pays and deductibles, if necessary.
· Scheduling and rescheduling of patient appointments.
· Insurance Authorizations.
Qualifications and Requirements:
· High school diploma or GED.
· Excellent communication skills both verbal and written.
· Previous medical office experience preferred, but not required.
· Computer competence and knowledge of EHR Systems.
We offer a competitive rate of pay and a comprehensive benefits package for full time associates which include affordable health and dental insurance within 30 days of hire, paid time off, paid holidays, and a 401k with company match.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $23