URBN Senior Manager, Analytics

Role Summary

URBN is seeking a Senior Manager of Analytics to drive data-driven decision-making for a high-growth, agile digital commerce initiative. This individual will serve as the Analytics owner, leading all analytical efforts across the product lifecycle—from trend analysis and product development to merchandising and operations. The role involves close collaboration with Data Science, Engineering, Product Management, and business stakeholders, particularly the Director of Buying. The Analytics Lead will define the analytics vision, establish key metrics and reporting frameworks, and translate complex business questions into actionable insights that accelerate innovation within our fast-paced digital ecosystem.

Why Join URBN?

As a Senior Manager of Analytics, you will play a pivotal role in shaping the analytical foundation of a high-growth digital initiative at URBN, ensuring data-driven insights power every critical business decision. You'll work within an AI-forward organization that embraces experimentation, where you'll gain hands-on experience leveraging cutting-edge AI tooling to accelerate productivity and discover innovative ways to integrate AI capabilities into analytics workflows. If you are passionate about building analytics from the ground up, driving measurable business impact, and leading analytical innovation, we invite you to help define the future of intelligent commerce at URBN.

Role Responsibilities

You are a strategic thinker with a passion for transforming data into actionable insights. You thrive in fast-paced environments where you can shape the analytics vision from the ground up. You are both analytical and collaborative, comfortable diving deep into data while communicating compelling narratives to diverse stakeholders. You are an autonomous leader who excels at driving initiatives forward and building high-performing teams. You are curious and adaptable, eager to experiment with new tools while maintaining analytical rigor and attention to detail.

• Lead end-to-end analytics strategy, establishing metrics, reporting standards, and frameworks that drive operations and long-term planning.
• Work closely with the Director of Buying and merchandising teams to define and track key performance indicators for product selection, inventory, and customer behavior.
• Coordinate with Product Management to align analytics capabilities with platform priorities and ensure data insights support strategic product decisions.
• Coordinate with Engineering to ensure data sources are designed and structured to support business-driven analysis and custom reporting needs.
• Collaborate with Data Scientists to define analytical requirements, provide business context, and translate model insights into actionable recommendations.
• Lead a team of 1-2 Business Intelligence Analysts in developing dashboards and reporting solutions.
• Conduct deep-dive analyses across trend analysis, product development, merchandising, and customer insights to inform strategic decisions.
• Design and deliver compelling visualizations, reports, and presentations to communicate findings at all organizational levels.
• Drive the selection and implementation of analytics tools and methodologies that balance innovation with consistency.
• Establish data quality standards and governance practices to ensure accuracy and reliability.
• Build strong partnerships with peer analytics teams across URBN to leverage best practices and shared resources.

Role Qualifications

• 5 years of experience in analytics roles with demonstrated progression in scope and responsibility.
• 2 years leading analytics initiatives or managing analytical teams.
• Strong proficiency in SQL for complex data querying, manipulation, and analysis.
• Experience with modern BI and visualization tools (e.g., Looker, Tableau, Power BI).
• Solid understanding of statistical concepts and analytical methodologies.
• Strong business acumen with ability to translate insights into clear recommendations.
• Bachelor's degree or higher in a quantitative discipline (Statistics, Mathematics, Economics, Computer Science, or related field).
• Excellent communication and presentation skills.
• Demonstrated leadership capabilities and ability to influence cross-functional stakeholders.
• Comfortable working in fast-paced environments with flexibility to adapt to changing priorities.
• Experience in retail, e-commerce, or fashion industry preferred.
• Experience with Python or R for advanced analytics is a plus.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.