What are the responsibilities and job description for the Dental Office Manager position at URBN Dental Implants & Invisalign?
- MUST BE EXPERIENCED **
At URBN Dental, we value individuals who bring positivity, care, and energy to a fast-paced environment. We’re currently seeking Office Managers to lead our growing teams in Houston. With state-of-the-art offices throughout the area and more opening soon, this role offers real opportunities for career growth within one of Texas’s most trusted dental groups.
URBN Dental has been featured in Vanity Fair, The New Yorker, and recognized as one of Inc. Magazine’s Best Places to Work. With over 5,000 five-star reviews, we’re proud to be known for our culture, innovation, and patient-first care.
📍Location: Houston, TX
Commitment: Full-Time
Experience Required: 3 years of Dental Office Management or equivalent leadership experience in dentistry
Why URBN Dental?
We understand that systems don't run organizations, people do! We’re redefining modern dental care through elevated service, leadership development, and people-first culture.
We are:
- Leadership-Driven: We don’t just fill roles, we build leaders
- Growth-Minded: Expansion is happening fast, and your growth is part of it
- People-First: We invest in emotional intelligence, team unity, and culture
- Mission-Oriented: Our purpose is to elevate both patient and employee experiences
- Recognized for Excellence: Featured in national publications and industry awards
As a Dental Office Manager at URBN Dental, you’ll be the driving force behind team unity, patient experience, and operational success.
Key Responsibilities Include:
- Lead and mentor front and back-office staff with clarity, consistency, and care
- Oversee daily operations, including scheduling, billing, claims, insurance, and reporting
- Drive KPIs and team performance with accountability and vision
- Champion the patient journey with empathy, service, and proactive communication
- Collaborate with doctors and clinical staff to align on treatment goals and productivity
- Build trust through strong leadership, clear communication, and consistent follow-through
- Foster a culture of ownership, growth, and servant leadership
- Someone who leads with influence, not just authority
- Earning respect by leading through action, not just title
- Coaches and uplifts teams with steady, values-based leadership
- Proactive, coachable, and committed to both personal and team growth
- Skilled at building trust and driving unity in both easy and difficult conversations
- Guided by the belief that "people buy into the leader before they buy into the vision"
- A practitioner of self-discipline, servant leadership, and emotional intelligence
- Emotionally intelligent and able to navigate both calm and high-pressure moments
- A team builder who values culture, accountability, and mutual respect
- Driven by purpose and inspired by results
- Deeply experienced in dental operations and team development (3 years minimum)