Demo

Case manager

Urban Pathways
Manhattan, NY Full Time
POSTED ON 1/13/2026
AVAILABLE BEFORE 3/12/2026
The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.Hybrid: 4 days in office/1 day remoteJoin UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. ResponsibilitiesReporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients.Provides comprehensive case management services for assigned clients, including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals.Assesses client needs and develops service plans and client objectives to achieve self-sufficiency.Conducts field work, including but not limited to home visits, escorting clients to appointments, and outreach.Monitors client medication as required.Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory, and funding agency policies, procedures, and regulations.Attends staff meetings, training, and supervisory sessions as required.Develops and maintains relationships with community services and resources.Performs all other duties as assigned.QualificationsA bachelor’s degree is required. A bachelor’s degree in social work or another related field is preferred.Minimum one year of clinical, individual, or group counseling experience with persons living with a mental health condition, formerly homeless people preferred.Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.).Strong interpersonal skills and the ability to work as part of a team.Strong written and verbal communication skills.Familiarity with online chart record databases such as AWARDS is a plus.Bilingual English or Spanish is a plus.Required to work a flexible schedule, including weekends, holidays, and evenings.A clean driving record is a plus. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include:Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.Company DescriptionUrban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Salary : $43,550 - $58,790

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Case manager?

Sign up to receive alerts about other jobs on the Case manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$75,507 - $89,315
Income Estimation: 
$88,558 - $106,947
Income Estimation: 
$74,280 - $88,869
Income Estimation: 
$84,185 - $97,694
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Urban Pathways

  • Urban Pathways York, NY
  • The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, appl... more
  • 14 Days Ago

  • Urban Pathways York, NY
  • The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, appl... more
  • 5 Days Ago

  • Urban Pathways York, NY
  • The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, appl... more
  • 8 Days Ago

  • Urban Pathways Bronx, NY
  • Salary Range: $27.39 To $36.9866 Hourly The salary range is based on several factors, including, but not limited to, overall experience, relevant experienc... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Case manager jobs in the Manhattan, NY area that may be a better fit.

  • CONTRACT CASE MANAGER Gwinnett County, GA, GA
  • Position: CCSP Care Coordinator Location: Gwinnett County and Dekalb County MUST RESIDE IN GEORGIA Overview: The CCSP Care Coordinator supports elderly ind... more
  • 10 Days Ago

  • CONTRACT CASE MANAGER GA
  • Position: CCSP Care Coordinator Location: Gwinnett County and Dekalb County MUST RESIDE IN GEORGIA Overview: The CCSP Care Coordinator supports elderly ind... more
  • 11 Days Ago

AI Assistant is available now!

Feel free to start your new journey!