Case Manager/Success Coach

Job Vacancy: Success Coach/Case Manager (FT and Temp)

Programs/Education: ABLE-Youth Force

Salary: 45K

MUST HAVE: Job-related experience which includes case management, case noting/documentation, file management, individual and group counseling; program planning; and middle school youth engagement.

Asset Building Leads to Excellence (ABLE) Program is designed to increase positive decision-making in middle school students in an effort to reduce risk factors associated with substance abuse, teen pregnancy, delinquency, and school failure. Youth are provided with after-school tutoring, homework assistance, physical fitness, life skills, cultural and leadership activities as well as non-school day activities. Parenting skills workshops and family bonding activities are also facilitated.

Essentials and Job Responsibilities:

 Actively recruits and retains program participants.

 Overall responsibility for business subsection caseload of youth case management division.

 Independent decision-making with youth case management oversight.

 Organizes and implements creative, innovative programming on a daily basis that results in positive achievements for participant.

 Provides orientation and career counseling to eligible participants in employment programs.

 Generates service plans, conducts case management and follow-up services on participants, as

required by contract.

 Maintains accurate and complete files for program participants as related to services and activities.

 Meets all performance standards and requirements for program contracts/grants or Urban League of Broward County.

 Informs participants and families of support and referral services.

 With collaboration, determines and approves operating plans, policies and procedures within

youth case management division

 In the supervisor’s absence, will serve as delegated supervisor overseeing project management and associated employees’.

THE URBAN LEAGUE OF BROWARD COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

 Submits timely and accurate reports and data related to program and participants.

 Actively participates in Urban League of Broward County’s special event committees and

projects.

 Advises immediate supervisor or needs, trends and issues within area of responsibility and recommend activities to address them.

 Serves as a liaison and contact person with other agencies to ensure coordinated and comprehensive delivery of services to participants.

 Utilizes high level education, certifications and knowledge to support the specialized needs of the program.

 Develops and disseminates information to groups and individuals to promote increased awareness of the Urban League and its programs.

 Perform other related duties as assigned. Job Specification and Requirements

 Bachelor’s Degree required in the field of counseling, social work, education or related human service field.

 At minimum, 2 years of direct service case management experience.

 Detailed knowledge and experience in case management and documentation.

 Ability to work some evenings and weekends

 Ability to express ideas clearly in both written and oral communications.

 Proficient in time management to fulfill all tasks in a timely manner adhering to program guidelines and supervisory expectations

 Ability to work effectively with persons of all ages and diverse backgrounds, skills and abilities

 Must be computer literate with familiarity utilizing client management systems

 Must have outstanding organizational skills

 Must have excellent presentation skills.

 Ability to carry out responsibilities with flexibility to adapt to changing needs and goals.

 Positive and team-oriented attitude

Other

 Must have a valid Florida driver’s license and reliable transportation.

 Must pass drug screening a Level 2 background fingerprinting.

Submit Cover Letter and Resume to:

hiring@ulbcfl.org