Community Liaison (Levels II & III)

Position Title: Community Liaison

Department: Community Engagement and Outreach

Reports To: Assigned Program Manager or Coordinator, as designated by project

FLSA Status: Non-Exempt / Hourly

Pay Range: $25 - $27 / Hour

Schedule: Part-time, flexible hours. Some evenings and weekends are required based on project and community needs.

Work Mode: Hybrid. Approximately 75% in-person community work and 25% virtual.

Location: Must reside in or meaningfully represent the community being served. Field work is conducted within Miami-Dade and/or Broward County.

About the Opportunity

Urban Health Partnerships (UHP) is seeking passionate, community-centered professionals to join our Community Liaison team. This posting is open for multiple levels within the Community Liaison framework (Level II and III). Candidates will be evaluated based on their experience, leadership capacity, outreach background, and community engagement skills, and may be hired into the level most aligned with their qualifications.

Community Liaisons play a critical role in building authentic relationships with residents, supporting community-driven initiatives, and advancing health through outreach, engagement, education, and partnership-building efforts across Miami-Dade and Broward County communities.

This role is ideal for individuals who are deeply connected to the communities they serve, passionate about social impact, and committed to community-centered engagement.

What You’ll Do

Depending on experience level and placement, Community Liaisons are responsible for the following. Responsibilities are organized by level so applicants can clearly see what each role entails.

Community Liaison II — Experienced Level

• Lead in-person and virtual outreach independently. Build and maintain relationships with residents, community organizations, and public/private partner settings.
• Act as an ambassador for community health and UHP initiatives. Connect residents to engagement opportunities and follow up consistently.
• Accurately document all outreach activities with context and detail. Collect and track community data including observations, survey responses, and conversation notes.
• Bring community insights into project planning and implementation conversations.
• Participate in project planning meetings. Maintain regular communication with project leaders and partners. Help coordinate engagement activities and follow up on assigned tasks.
• Engage with a designated UHP department or functional area to support cross-team learning and professional growth.
• Manage schedule and deliverables reliably. Track and submit hours accurately. Provide informal support to newer Community Liaisons when opportunities arise.
• Facilitate presentations, discussions, workshops, and/or meetings.

Community Liaison III — Senior Level

• Lead outreach and build relationships with community members, partners, organizations, and institutions at a senior level. Represent UHP at community meetings, partner gatherings, and institutional settings where leadership presence matters.
• Coach, mentor, and support CL I and CL II staff in outreach, documentation, and engagement practices. Help ensure consistency, quality, and accountability across CL work.
• Ensure that outreach documentation and reporting standards are consistently met. Support other CLs in accurate data collection and community feedback tracking.
• Lead and support training and professional development of other CLs. Lead or co-lead onboarding activities for new Community Liaisons.
• Assist with planning and coordination of presentations, discussions, workshops, and/or meetings. 
• Lead presentations, discussions, workshops, and/or meetings.
• Lead and maintain active engagement with the designated UHP department or functional area. 
• Lead project coordination and take initiative to reduce the coordination burden on managers.
• Maintain required hours and coordination time. Track and submit hours accurately. Exercise sound judgment in complex or sensitive situations without requiring direction.

Position Levels

Candidates may be considered for one of the following levels based on qualifications and experience:

Community Liaison II

Mid-level role involving more independent outreach leadership, stakeholder coordination, and contribution to engagement strategy and planning.

Community Liaison III

Senior-level role involving advanced outreach leadership, peer mentoring, quality assurance support, onboarding assistance, and coordination across Community Liaison teams.

Final level placement and compensation will be determined during the interview and selection process.

What We’re Looking For

We welcome candidates with varying levels of experience in community outreach, engagement, public involvement, organizing, public health, or community-based work.

Required Qualifications

• Must reside in or meaningfully represent the community being served.
• Experience in community outreach, engagement, advocacy, organizing, public health, social services, or related community-based work.
• Strong interpersonal and communication skills.
• Ability to work independently in community settings while collaborating with a broader team.
• Comfort using digital tools including Gmail, Google Suite, and virtual communication platforms.
• Ability to travel independently throughout Miami-Dade and/or Broward County.
• English proficiency required.
• Bilingual fluency in Spanish and/or Haitian Creole strongly preferred.

Preferred Qualifications

• Experience facilitating community engagement activities, outreach campaigns, workshops, or public events.
• Experience with data collection, documentation, surveys, or community assessments.
• Familiarity with social determinants of health, community organizing, or advocacy work.
• Experience coordinating with community partners, institutions, or multidisciplinary teams.
• Leadership, mentorship, or peer coaching experience is highly valued for advanced-level placement.
• High school diploma/GED required; additional education in public health, social sciences, social work, communications, or related fields is a plus.

Schedule & Work Environment

• Flexible schedule based on project and community needs.
• Some evenings and weekends required.
• Hybrid work structure with significant in-person community engagement.
• Community-based field work is conducted throughout Miami-Dade and/or Broward County.

About Urban Health Partnerships 

Urban Health Partnerships (UHP) is a nonprofit organization dedicated to investing in communities through collaborative solutions that promote health and well-being across the lifespan. Since 2011, UHP has distinguished itself through leadership in collective impact and a commitment to community-driven change. UHP brings a unique cross-sector perspective to place-based initiatives, integrating public health, mental health, urban planning, age-friendly communities, food access, and community development to support healthier, more connected communities. To learn more, visit urbanhp.org. 

Urban Health Partnerships Is An Equal Opportunity Employer

Urban Health Partnerships (UHP) does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or protected veteran status. UHP also complies with federal nondiscrimination requirements, including protections related to citizenship status and participation in federally funded programs. UHP provides reasonable accommodations to qualified individuals with disabilities. All employment decisions are made without discrimination and in compliance with applicable federal, state and local employment laws.

UHP values community knowledge, bilingual fluency, and lived experience working in Miami‑Dade and Broward communities, and encourages candidates with these professional qualifications to apply.