What are the responsibilities and job description for the Customer Service Collections Rep position at UR Thompson Health?
- Schedule:** Per Diem (Sunday-Saturday flexible hours - days, evenings and/or weekends)
- Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
- Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.
- Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
- Lives the CARES values and promotes the Thompson Way.
- Qualifications** :
- Associates Degree preferred.
- 2 to 3 years of previous medical billing or collection experience is required.
- Familiarity with collection practices.
- Excellent public/patient relations and communication skills.
- Skills in using computers, including Excel and Word required.
- Skills in using web-based patient financial applications/systems.
- Pay Range:** $19.50 - $23.00
- Starting Pay:** Based on Experience
- _Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply._**
Salary : $20 - $23