What are the responsibilities and job description for the Customer Service Collections Rep position at Thompson Health?
Schedule: Per Diem (Sunday-Saturday flexible hours days, evenings and/or weekends)
Main Function:
- Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
- Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
- Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
- Lives the CARES values and promotes the Thompson Way.
Qualifications:
- Associates Degree preferred.
- 2 to 3 years of previous medical billing or collection experience is required.
- Familiarity with collection practices.
- Excellent public/patient relations and communication skills.
- Skills in using computers, including Excel and Word required.
- Skills in using web-based patient financial applications/systems.
Pay Range: $18.73 - $23.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $19 - $23