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Medical Secretary, Upstate University Medicine @ Township 5

Upstate Medical University
Syracuse, NY Full Time
POSTED ON 12/24/2025 CLOSED ON 1/22/2026

What are the responsibilities and job description for the Medical Secretary, Upstate University Medicine @ Township 5 position at Upstate Medical University?

Job Summary

Job Summary:

Perform administrative and secretarial duties related to patient registration, check in/out, and referrals processing utilizing clinic policies and procedures. Position reports to the Upstate University Medicine Medical Office Supervisor.

Duties And Responsibilities

Obtain insurance eligibility verifications through via Carrier websites;

Obtain authorizations and referrals from insurance companies;

Schedule and/or reschedule appointments through electronic medical record;

Provide forms as required by specialty for the patient and assists with completion;

Greet patients with care at check-in through kiosk or reception areas;

Compile medical charts, reports and correspondence, and review/scrub appointment records prior to patients scheduled appointments;

Collect payments from patients;

Uses professional and effective phone skills, providing answers in a timely manner;

Scanning duties, as assigned;

Willingly provide support to other staff as needed to prevent backlog and maintain even work-loads;

Assist patients with questions or concerns related to their current or future appointments, forms, etc.;

Follow patient satisfaction and compliant policies and procedures;

Assist with reception area and workspace maintenance and cleaning; and

Perform all other duties as assigned.

Minimum Qualifications

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications

Experience with electronic medical records preferred

Work Days

Experience with Referral authorization and scheduling preferred

M-F 8am - 430pm with potential for evenings and weekends in the future.

Part-time or Full-time position available. 24-40hrs per week based on candidates' preference.

Message To Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.00 - $25.88

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

Salary : $16 - $26

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