What are the responsibilities and job description for the Check Out Receptionist/Medical Secretary position at SUNY Upstate Medical University?

Syracuse

Administrative, Secretarial & Clerical

Full-time

Opening on: Jul 24 2026

Orthopedic Surgery

MedBest

Medical Secretary, G3

90578

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Job Summary: Primary responsibility is patient check out from a busy nurses station utilizing knowledge in the following: Capable of logging in and maintaining computer access to EPIC, synapse, CAIS, etc. Excellent verbal communication required and proficiency in overhead paging, proper documentation of messages, and transferring phone calls is critical. Proficient in utilizing EPIC EMR for scheduling and ensures that patients have been given necessary paperwork (prescriptions, orders for physical therapy, DME, out of work/school/gym notes, AVS etc.) at check out. Well versed in HIPAA egulations to prevent violation. Coordinates patient flow to various departments in the office or building (castroom, xray, MRI, CT, Hanger Clinic, UPL etc.) Works closely and maintains good communication with patient care to address patient scheduling issues along with pod and provider needs. Able to act as liaison between patients, physicians, office staff, and outside contacts. Acts as main point of contact for the pod and assists Pod Leader in notification of absences to other staff outside of the immediate pod and communicated the revised coverage plan as well. Maintains provider check out log and submits to billing. Knowledgeable and capable of implementing emergency policies and procedures. Other tasks and duties as needed and directed by Supervisor, Pod Leader and Providers. Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Work Days:

M-F 8:00 am - 4:30 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $18.50 - $28.36

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Benefits:

Vacation & Paid Time Off, Health Insurance, Retirement Plan

Salary : $19 - $28

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Check Out Receptionist/Medical Secretary

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