What are the responsibilities and job description for the Family/School Coordinator & Mediator position at UpSide413?
PLEASE SUBMIT A COVER LETTER AND RESUME. PLEASE NOTE THIS POSITION IS
PART TIME - 18 HOURS PER WEEK PRIMARY RESPONSIBILITIES: - Report to and
work in cooperation with the Program Director and the Executive Director
to ensure program quality assurance and furtherance of the mission of
UpSide413 and the Center. - Program Development: Design, implement, and
maintain an effective school mediation program that aligns with the
Center\'s goals and objectives. This includes developing mediation
protocols, training materials, and guidelines for participants. -
Mediation Sessions: Coordinate and facilitate mediation sessions between
parties involved in conflicts. - Ensure all sessions are conducted in a
Safe, Confidential, And Neutral Environment. - Conflict Assessment
Assess and identify recurring conflicts or underlying issues within the
community or institution. Work with stakeholders to implement preventive
strategies and address root causes. - Collaboration: Collaborate with
teachers, administrators, and counselors to identify and refer conflicts
to the mediation program. Establish strong working relationships with
various departments and individuals involved in conflict resolution
efforts. - Maintain accurate case files, including mediation agreements,
data collection forms, outreach efforts, and program documentation, in
the RAM case management system. Generate periodic reports related to
caseload activity and outcomes. SECONDARY RESPONSIBILITIES: - Awareness
and Promotion: Raise awareness of the mediation program among students,
staff, parents, and the broader community. Promote the benefits of
mediation and its potential to foster positive relationships and a more
inclusive environment. - Conflict Resolution Workshops: Organize
workshops and seminars on conflict resolution, communication skills, and
emotional intelligence to enhance conflict management abilities across
the organization. - Support Systems: Collaborate with mental health
professionals or counseling services to provide additional support to
students or individuals facing complex conflicts that may require
specialized intervention. - Evaluation and Improvement: Regularly
evaluate the mediation program\'s effectiveness and make adjustments
based on feedback, data, and changing needs. - Attend staff or
grant-related meetings, regularly scheduled weekly supervision meeting,
and mandatory agency trainings and other relevant trainings. - Special
projects: Assist as necessary with specific tasks or projects within the
mission of both UpSide413 and the Center. QUALIFICATIONS REQUIRED: - At
least 1 year of experience and/or background with mediation. - Basic
Mediation Training with the ability to mediate independently. -
Associate\'s or Bachelor\'s degree in related field. - Experience with
peer mediation preferred. - Intermediate-level administrative or
Coordination Experience Preferred. - Additional Appropriate Education
may be substituted for two years of dispute resolution experience or -
Additional Directly Related Experience May Be Substituted For Education.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: - Intermediate computer
skills: proficiency with email, Microsoft office, Access based programs
and ability to learn new computer programs. - Excellent oral, written,
and organizational skills. - Excellent phone skills. - Excellent
interpersonal, feedback and mentoring skills. - Ability to work
independently, utilize sound judgment in making decisions, and
appropriately incorporate guidance from supervisors. - Sensitivity to
cultural and socioeconomic diversity and the needs of individuals with
low incomes.
PART TIME - 18 HOURS PER WEEK PRIMARY RESPONSIBILITIES: - Report to and
work in cooperation with the Program Director and the Executive Director
to ensure program quality assurance and furtherance of the mission of
UpSide413 and the Center. - Program Development: Design, implement, and
maintain an effective school mediation program that aligns with the
Center\'s goals and objectives. This includes developing mediation
protocols, training materials, and guidelines for participants. -
Mediation Sessions: Coordinate and facilitate mediation sessions between
parties involved in conflicts. - Ensure all sessions are conducted in a
Safe, Confidential, And Neutral Environment. - Conflict Assessment
Assess and identify recurring conflicts or underlying issues within the
community or institution. Work with stakeholders to implement preventive
strategies and address root causes. - Collaboration: Collaborate with
teachers, administrators, and counselors to identify and refer conflicts
to the mediation program. Establish strong working relationships with
various departments and individuals involved in conflict resolution
efforts. - Maintain accurate case files, including mediation agreements,
data collection forms, outreach efforts, and program documentation, in
the RAM case management system. Generate periodic reports related to
caseload activity and outcomes. SECONDARY RESPONSIBILITIES: - Awareness
and Promotion: Raise awareness of the mediation program among students,
staff, parents, and the broader community. Promote the benefits of
mediation and its potential to foster positive relationships and a more
inclusive environment. - Conflict Resolution Workshops: Organize
workshops and seminars on conflict resolution, communication skills, and
emotional intelligence to enhance conflict management abilities across
the organization. - Support Systems: Collaborate with mental health
professionals or counseling services to provide additional support to
students or individuals facing complex conflicts that may require
specialized intervention. - Evaluation and Improvement: Regularly
evaluate the mediation program\'s effectiveness and make adjustments
based on feedback, data, and changing needs. - Attend staff or
grant-related meetings, regularly scheduled weekly supervision meeting,
and mandatory agency trainings and other relevant trainings. - Special
projects: Assist as necessary with specific tasks or projects within the
mission of both UpSide413 and the Center. QUALIFICATIONS REQUIRED: - At
least 1 year of experience and/or background with mediation. - Basic
Mediation Training with the ability to mediate independently. -
Associate\'s or Bachelor\'s degree in related field. - Experience with
peer mediation preferred. - Intermediate-level administrative or
Coordination Experience Preferred. - Additional Appropriate Education
may be substituted for two years of dispute resolution experience or -
Additional Directly Related Experience May Be Substituted For Education.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: - Intermediate computer
skills: proficiency with email, Microsoft office, Access based programs
and ability to learn new computer programs. - Excellent oral, written,
and organizational skills. - Excellent phone skills. - Excellent
interpersonal, feedback and mentoring skills. - Ability to work
independently, utilize sound judgment in making decisions, and
appropriately incorporate guidance from supervisors. - Sensitivity to
cultural and socioeconomic diversity and the needs of individuals with
low incomes.