What are the responsibilities and job description for the Housing Search Case Manager position at UpSide413 - formerly Berkshire County Regional...?
Bilingual strongly encouraged to apply!
Please submit cover letter and resume
- Conduct Housing Based Assessment to best determine the immediate client concerns and/or barriers related to accessing and sustaining housing including, but not limited to: income, employment, housing, food and nutrition, adult education, legal, health, life skills, mental health, substance abuse, family relations, mobility, community involvement/linkages, safety, prevention skills, transportation and domestic violence;
- Obtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to; CORI resolution, credit problems, and assistance with financial applications;
- Develop partnerships and collaborations with internal and external service providers to ensure client receives comprehensive services within Housing First Framework;
- Assist client with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed;
- Maintain on-going relationship with placed clients and/or ensure that they are connected to community supports and services;
- Make home visits to clients who have obtained permanent housing as needed and/or requested.
- Develop and implement a housing intake/history with homeless and/or at-risk of homelessness clients;
- Develop and implement a tracking system for clients regarding their housing search and placements;
- Ensure that all homeless or at-risk clients are assisted with completion of standardized, universal applications;
- Ensure that all clients receive explanation and assistance with navigating housing application processes including referral to all appropriate housing opportunities, including but not limited to, local housing authorities, regional non-profit housing agencies, private management companies, and community development corporations
- Assist clients as needed with on-going housing search including but not limited to, contacting prospective landlords and/or management companies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present;
- Collaborate with other staff to develop housing leads and landlord contacts through outreach activities;
- Coordinate housing search efforts with internal and external resources;
- Share information regarding housing opportunities with other staff; and
- Work closely with the other staff to develop and conduct housing search workshops to address varied needs and stages of housing search.
- Bachelor’s degree preferred; may be substituted for 2 years of relevant work experience
- At least 2 years of experience in non-profit social services programming or related field
- Case Management and assessment experience with homeless individuals and families;
- Experience with crisis intervention regarding issues such as homelessness, mental health, and substance abuse;
- Experience assisting clients with housing barriers, including legal, financial, psychological and criminal;
- Knowledge and experience with MA state service systems including but not limited to, DTA, the DCF, and DMH;
- Knowledge and experience with service agencies and resources for homeless individuals and families;
- Experience with direct service delivery;
- Willingness to accompany clients as needed to appointments;
- Willingness to work as part of a team to promote the goals of the program and agency;
- Sensitive to the needs of the homeless, low income and diverse populations;
- Ability to work in a busy, diverse team setting;
- Excellent time management, organizational and communication skills;
- Bi-lingual Preferred
***COVER LETTER AND RESUME REQUIRED***
Job Type: Full-time
Pay: $43,000.00 - $48,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $43,000 - $48,000