What are the responsibilities and job description for the Account Manager (AT&T) position at Upper Level Marketing?
We’re looking for a motivated and personable Account Manager to represent AT&T and help maintain strong relationships with customers. This role is focused on communication, account support, and creating a positive customer experience while helping customers better understand their AT&T services.
This is a great opportunity for someone with experience in retail, customer service, hospitality, account support, or another people-focused environment who wants to take the next step professionally. You’ll receive training on AT&T services and develop skills in customer communication, account management, problem-solving, and team leadership.
Account Manager Responsibilities:
- Manage customer accounts and provide solutions
- Build and maintain positive customer relationships
- Maintain consistent communication and follow up when needed
- Represent AT&T professionally when working with customers
- Keep customer information and account details organized
- Work closely with team members and leadership to support a positive customer experience
- Participate in ongoing training and professional development
What We're Looking For:
- Strong communication and relationship-building skills
- Professional, dependable, and organized
- Comfortable communicating with customers in person
- Strong problem-solving and interpersonal skills
- Positive attitude and willingness to learn
- Ability to work independently while contributing to a team
- No previous telecommunications experience required
Why Join Us?
- Hands-on training and professional development
- Opportunity to build account-management experience
- Supportive and collaborative team environment
- Opportunities for career growth
- Develop transferable customer service, communication, and leadership skills
- Represent a nationally recognized brand like AT&T
Pay: $800.00 - $1,350.00 per week
Work Location: In person
Salary : $800 - $1,350