What are the responsibilities and job description for the Volunteer Coordinator position at UPMC?
The Volunteer Services department is looking for a new energetic and personable Volunteer Coordinator who will work closely with the community (high school students, college students, senior volunteers, etc.) to give them a glimpse into the healthcare industry.
Schedule: Three 8-hour shifts per week, no weekends or holidays! This is an in-office position, NOT HYBRID.
Purpose:
Responsible for staffing and scheduling of volunteer for the Volunteer Services Department to support the Manager or Volunteer Services as needed.
Responsibilities:
- Primary Duties:
- Recruits, interviews, provide orientation and schedules all adult and student volunteers.
- Responsible for the compliance of volunteer files.
- Maintains current records for all volunteers.
- Assists in the development of volunteer assignment descriptions for all positions.
- Schedules and plans group orientation and in-services.
- Maintains high level of volunteer morale, through appreciation and recognition events.
- Coordinates monthly schedules and obtains substitutes or permanent replacements, as needed.
- Updates volunteer information in the database.
- Recruits active volunteers for special projects.
- Encourages spirit of community throughout the Hospital, which in turn attracts and helps to retain sufficient qualified volunteers to meet department needs.
- Responsible for delivery of daily mail, cards, and flowers to patient rooms.
- Also, distribution of magazines and circulars to public areas and waiting rooms.
- Responsible for developing and managing relationships with department clinical managers to ensure department's volunteer needs are fulfilled in a timely manner.
- Must be proficient in Microsoft Office programs (e.g. Word, Excel, and PowerPoint).
- Manage Co-op program through collaboration with surrounding area high schools.
- Secondary Duties:
- Responsible for assisting Volunteer Services Manager on special projects or community awareness programs as needed.
- Serves on ancillary committees which can utilize volunteers as needed.
- Assists Volunteer Services Manager in presentations to departments and/or management as needed.
- Human Relations / Contact and Communications:
- Daily contact with employees, volunteers and general public requiring excellent communication and presentation skills.
- Importance is given to encompassing diversity of volunteer populations with emphasis on age specific requirements, i.e. visual, communication and hearing.
Salary : $26 - $39
