Supervisor, Food Svcs

Now Hiring: Food Service Supervisor – Join UPMC Horizon ️✨

UPMC is excited to welcome a Food Service Supervisor to our Nutritional Services team! If you’re passionate about leadership, teamwork, and creating exceptional dining experiences, this is your opportunity to make an impact.

• Full-time schedule: Working various shifts and days as needed.
• Every other weekend and holidays as needed!
• Growth opportunity: ServSafe certification required (or complete within your first 6 months—we’ll support you!)
•        Travel between UPMC Shenango Valley and UPMC Greenville campuses would be required to support staffing business needs.
•        Must be able to work in all areas of the kitchen production.

Step into a role where your leadership helps fuel patient care and team success—apply today and grow your career with UPMC!
Responsibilities:

• Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
• Contribute to the relevant and timely performance feedback to associates through the performance review process.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
• Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
• Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.