Office Assistant II - GLPP Lakeshore Orthopedics and Sports Medicine

GLPP Orthopedics and Sports Medicine is seeking an Office Assistant II to join their team! This full-time position will work Monday through Thursday from 7:45am to 4:15pm and Friday from 7:30am to 4:00pm. No holidays, evenings or weekends are required. Occasional travel to the Dunkirk office may be required based on staffing coverage needs. 

Title and starting pay rate of this position may vary based on years of experience.

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system. 
• Prepare patient charts for upcoming appointments.
• Completes necessary paperwork such as encounter forms and referrals. 
• Use computer system to generate information necessary for billing.
• Maintain a clean, orderly waiting area including beverage area and reading materials.
• Answer questions regarding patient appointments and testing.
• Greet and register patients in a polite, prompt, helpful manner. 
• Provide any necessary instructions/directions. 
• Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Assist with inpatient billing process.
• Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
• Process medical records release requests.
• Identify stock levels of office supplies and assist with ordering/inventory management.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answer telephone, screens calls, takes messages and provides information in a courteous manner.
• Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• Schedule, coordinate and reschedule patient appointments. 
• Relay necessary messages to staff and providers.