What are the responsibilities and job description for the Medical Assistant - UPMC Western Maryland Endocrinology position at UPMC?
Join UPMC Western Maryland Endocrinology as a Medical Assistant and become an integral part of a compassionate team dedicated to providing exceptional neurological care to our community. In this dynamic role, you’ll support physicians and patients through both clinical and front-office responsibilities, helping to ensure a smooth and positive patient experience. From assisting with procedures and performing phlebotomy, EKGs, and labs to coordinating appointments and maintaining accurate medical records, your contributions will make a meaningful impact every day. Prior experience working in a medical office is preferred, and we invite motivated, patient-focused professionals to apply and grow their careers with UPMC.
This full-time position will work Monday through Friday from 8:00am to 4:30pm. No holidays, evenings or weekends are required.
Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:
- Check schedules and organizing patient flow.
- Accompany patients to exam/procedure room.
- Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
- Collect patient information/history; taking vitals, performing screenings per provider guidelines.
- Relay instructions to patients/families.
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Prepare patient rooms, set up instruments and equipment according to department protocol.
- Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- Clean according to scheduled maintenance program and keeping appropriate records.
- Manage inventory of supplies; restocking exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
- Maintain strict confidentiality related to medical records and other data.
- Comply with all UPMC Health System policies and procedures.
- Perform phlebotomy, EKG's, and level one labs.
- Perform clinic procedures according to policy and procedure.
- Assist physicians with procedures. Document patient information into the medical record.
- Answering calls and providing pertinent information including patient education as directed.
- Obtain lab/x-ray reports, hospital notes, referral information, etc.
- Complete forms/requisitions as needed.
- Schedule appointments.
- Verify insurance coverage and patient demographics.
- Prepare and managing charts to ensure information completed and filed appropriately.
- Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.