What are the responsibilities and job description for the Lead SCM System Support Analyst position at UPMC?
At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:
• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC
UPMC is looking for a full-time Lead SCM System Support Analyst.
This position works Monday- Friday, 7:30am - 4:30pm with occasional weekends as needed.
This is a hybrid position with some remote work flexibility.
Purpose:
Lead, plan, execute complex supply chain and enterprise initiatives/projects for Peoplesoft with a focus on Supply Chain modules such as Purchasing, Inventory and Warehouse Management, Accounts Payable, eProcurement, Expenses, and Payment Request.
Responsibilities:
- Troubleshoot issues and propose feasible solutions and follow through to resolution.
- Assist with guiding, developing and knowledge transfer of junior team members
- Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues
- Deploy innovative solutions for both supply chain applications and business processes.
- Investigate system configuration options to provide functional expertise when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible
- Lead the design, build and implementation of business system solutions, utilizing PeopleSoft, to solve complex business requirements
- Identify, document and/or execute aspects of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts
- Serve as lead resource for dealing with challenging system or business issues and facilitate group discussion/resolution as necessary.
- Develop robust documentation for system processes, gap analysis and risk plans.
- Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions
- Lead system upgrade and implementation activities.
- Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing.