What are the responsibilities and job description for the Lead Phlebotomist | Western Psychiatric Hospital position at UPMC?
Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.
Responsibilities:
Compliance & Quality
- Follow all policies, procedures, safety, and infection prevention standards; report issues promptly
- Maintain proficiency in phlebotomy and laboratory procedures
Specimen Handling
- Collect, label, process, and package specimens accurately and on time
- Investigate and document specimen-related issues
Communication
- Provide professional service to patients, clients, and staff
- Verify orders, billing, and required information; escalate concerns as needed
Administrative Support
- Complete clerical tasks and required documentation/logs
Operations & Team Support
- Manage phlebotomy schedules and ensure adequate staffing levels
- Prioritize/delegate tasks and support team initiatives
- Maintain clean, stocked, and organized work areas
Leadership & Training
- Demonstrate strong leadership skills
- Train and mentor new staff as assigned
Salary : $1,000 - $1,000,000