Clinical Manager, Williamsport West

UPMC Family Hospice is hiring a Full-time Clinical Manager for the Williamsport West Team- Lycoming and Clinton Counties 

• Hours: Monday-Friday, 8:00 am-4:30 pm
• Administrative on-call requirement every 4th week rotation 
• Onsite with opportunities to work remotely as needed 

Purpose:
The Clinical Manager position is an on-site position that is accountable and responsible for the overall quality of service, overseeing the planning, developing, organizing, integrating, of clinical care and coordination of assigned patients and designated teams, in support of the organizational goals and commitments. 

Responsibilities:
 

• Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals, and values.
• Facilitates patient care coordination and operations including organization and management within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.
• Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate
• Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services
• Participates in the hiring/orientation of qualified employees to meet patient care needs
• Participates in the after-hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved
• Leads regularly scheduled Clinical meetings and Case Conferences
• Communicates effectively with assigned staff to monitor the changing needs of the patient and family
• Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services
• Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities
• Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies and procedures, and meets insurance and payor requirements
• Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success