Behavioral Health Navigator I - Mercy (Casual)

We are hiring a casual Behavioral Health Navigator I to support UPMC Mercy!

The Behavioral Health (BH) Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the Emergency Department at UPMC Mercy. The BH Navigator I will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning. 

Shifts will rotate between days, evenings, nights, and weekends. Must work 2 holidays per year. 

*UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*

Responsibilities:
 

• Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork. 
• Demonstrate ability to utilize DSMV and to develop provisional diagnosis.
• Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames.
• Knowledge of insurance programs, processes and able to obtain authorizations as needed. 
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Maintain competency requirements.
• Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
• Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly
• Follow outpatient scheduling or referral documentation guidelines
• Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail
• Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement
• Ability to verbally present the case to physicians and others
• Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic
• Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner
• Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.