What are the responsibilities and job description for the Casual Barista position at UPMC - Pittsburgh Medical Center?
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UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Baristas are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity.
ANCC Magnet designated UPMC Passavant is currently hiring a Casual Barista to support our Starbucks at the McCandless location. Salary will be determined based upon experience.
Our Casual Baristas typically work 8 hours per week to cover Opening (starting at 4:30AM) shifts or Closing (ending at 8:30PM) with some weekend shifts required. Hours may vary. Candidates with prior Starbucks experience are highly preferred and encouraged to apply.
Responsibilities:
- Welcome questions and educate guests. Make espresso drinks, and other Starbucks beverages that are delivered to the guest in less than three (3) minutes. Operate espresso machine and Digital production manager. Identify each drink and delivery.
- Performs cleaning tasks in accordance with store standards. Follows cash handling procedures and cash handling policies. Contributes to store profitability Contributes to store goals for increasing sales and improving profits. Learns and demonstrates creating the Starbucks experience. Offers customer demonstrations and samples using brewing equipment, Discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
- Prepare and produce all drinks to the Starbucks standard. Keep guest areas clean. Respond to the customer needs and thank each customer. Demonstrates the Just Say Yes behavior by taking care of customers needs. Follows store policy and procedures.
Note: The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the role.
Ability to accurately count and perform basic mathematical function required. Excellent customer service skills required. Must have the ability to work as part of a team. Effective communication skills required. Ability to use Point of Service system required. Previous cashier experience preferred.
Licensure, Certifications, and Clearances:
- Act 34
- Work Permit if under 18
UPMC is an Equal Opportunity Employer/Disability/Veteran