Medical Clinic Assistant Worker

Job Summary

UofL Physicians – Primary Care is seeking a dependable, organized, and patient-focused Medical Clinic Assistant Worker to support daily clinic operations and help provide an efficient and welcoming experience for patients and visitors. This role assists with patient check-in, appointment coordination, records, communication, clinic preparation, supplies, and other non-clinical support duties.

Responsibilities

• Welcome patients and visitors in a friendly, professional, and respectful manner.
• Assist with patient check-in and check-out procedures.
• Schedule, confirm, and update patient appointments as directed.
• Verify and update patient registration and contact information.
• Answer incoming calls and assist with routine patient questions.
• Direct patients and visitors to appropriate clinic areas.
• Maintain accurate patient and administrative records according to established procedures.
• Enter and update information in authorized electronic medical record or office systems.
• Assist with preparing reception and examination areas for daily clinic operations.
• Maintain clean, organized, and welcoming clinic areas.
• Restock forms, office supplies, examination-room materials, and other clinic supplies as needed.
• Assist with routine forms, referrals, messages, records, and administrative paperwork.
• Communicate patient requests, questions, and service concerns to appropriate staff members.
• Support efficient patient flow and communication between patients and clinic staff.
• Assist with non-clinical clinic support tasks under the direction of authorized personnel.
• Protect patient privacy and handle confidential information responsibly.
• Follow clinic policies, safety procedures, infection-control practices, and workplace guidelines.
• Assist with organizing supplies and reporting inventory or facility needs.
• Support coworkers with daily administrative and clinic operations.
• Perform other medical clinic support duties as assigned.

Qualifications

• Previous medical office, clinic, healthcare, administrative, or customer service experience is preferred but not required.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to handle patient information with confidentiality and discretion.
• Comfortable using computers, email, scheduling systems, and basic office software.
• Ability to follow healthcare procedures, safety guidelines, and instructions.
• Ability to work effectively as part of a healthcare team.
• Reliable attendance and punctuality.
• Ability to remain calm and professional in a busy clinic environment.
• Willingness to learn medical office procedures and clinic workflows.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job medical office and clinic training.
• Supportive and professional healthcare environment.
• Opportunities to develop patient service and administrative skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in primary care clinic operations.

About UofL Physicians – Primary Care

UofL Physicians – Primary Care provides a professional healthcare environment focused on patient support, coordinated clinic operations, and respectful service. The team works together to maintain an organized, efficient, and welcoming experience for patients and visitors.

Pay: $19.73 - $20.66 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person

Salary : $20 - $21