Medical Clinic Assistant

Job Summary

UofL Health – Chestnut Street Outpatient Center is seeking a dependable, organized, and patient-focused Medical Clinic Assistant to support daily outpatient clinic operations and help provide a welcoming and efficient patient experience. This role assists with patient support, appointment coordination, administrative tasks, clinic preparation, documentation, and general non-clinical support duties.

Responsibilities

• Welcome patients and visitors in a friendly, professional manner.
• Assist with patient check-in and check-out procedures.
• Schedule, confirm, and update patient appointments as directed.
• Collect and verify routine patient registration and contact information.
• Answer phones and respond to routine patient questions professionally.
• Direct patients, visitors, and inquiries to appropriate staff members.
• Assist with maintaining accurate patient records and documentation.
• Enter and update information in authorized electronic medical record and clinic systems.
• Assist clinical staff with basic non-clinical support tasks as directed and within training.
• Prepare examination rooms, reception areas, and workspaces for daily operations.
• Help maintain clean, organized, and properly stocked clinic areas.
• Restock office, examination-room, and general clinic supplies as needed.
• Assist with forms, referrals, records, messages, and other administrative tasks.
• Communicate patient requests and routine concerns to appropriate clinic staff.
• Help support efficient patient flow throughout the outpatient center.
• Maintain confidentiality and handle patient information responsibly.
• Follow clinic policies, infection-control practices, workplace safety procedures, and applicable guidelines.
• Assist with communication between patients, providers, and other clinic team members.
• Monitor office and clinic supplies and communicate inventory needs to supervisors.
• Perform other medical clinic administrative and support duties as assigned.

Qualifications

• Previous medical office, outpatient clinic, healthcare, administrative, customer service, or patient service experience is preferred but not required.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to handle patient information with confidentiality and discretion.
• Comfortable using computers, email, scheduling systems, and basic office software.
• Ability to follow instructions, clinic procedures, and workplace safety guidelines.
• Ability to work effectively as part of a healthcare team.
• Reliable attendance and punctuality.
• Professional and courteous approach when interacting with patients and coworkers.
• Willingness to learn clinic procedures and assigned responsibilities.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job medical office and clinic training.
• Supportive and team-oriented work environment.
• Opportunities to develop patient service and healthcare administration skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in outpatient clinic operations.

About UofL Health – Chestnut Street Outpatient Center

UofL Health – Chestnut Street Outpatient Center provides an outpatient healthcare environment focused on patient care, clinical support, and coordinated medical services. The center's team works together to maintain organized clinic operations and provide patients with respectful, efficient, and professional service.

Pay: $19.73 - $20.66 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person

Salary : $20 - $21