What are the responsibilities and job description for the Customer Services Representative position at Unplugged Performance?
A Customer Services Representative acts as the primary point of contact between a company and its customers, ensuring an excellent customer experience by addressing inquiries, resolving issues, and providing product or service information. This role requires strong communication skills, patience, and the ability to handle various customer concerns efficiently.
Responsibilities
- Respond to customer inquiries via phone, email, or chat promptly and professionally
- Resolve customer complaints and provide appropriate solutions or alternatives
- Maintain accurate records of customer interactions and transactions
- Provide detailed information about products and services to customers
- Escalate complex issues to appropriate departments when necessary
- Follow up with customers to ensure satisfaction and resolve outstanding issues
- Collaborate with team members to improve customer service processes
- Stay informed about company products, policies, and procedures
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you.
Salary : $24 - $26