Coord,Sign Order Fulfillment

Are you a detail‑driven creator with a passion for organization, customer service, and high‑quality visual products? The University of New Mexico is seeking a dynamic Sign Order Fulfillment Coordinator to lead daily operations within the UNM Facilities Services Sign Shop—a team that shapes the look and feel of campus through signage, branding, and wayfinding solutions.

If you love blending creativity with coordination, guiding a team, and making customers feel supported from start to finish, this role is the perfect fit.

As the Sign Order Fulfillment Coordinator, you’ll oversee the full lifecycle of sign orders—from customer consultation and order processing to production supervision and installation scheduling. You’ll manage skilled staff, ensure exceptional customer experiences, and help uphold the high visual and branding standards that define the UNM campus.

This role is hands‑on, fast‑paced, and essential to the university’s daily operations and campus identity.

Key Responsibilities:

1.     Coordinates day-to-day operational activities to support timely customer service, efficient order processing, and consistent quality outcomes. Receives and prioritizes customer orders, coordinates scheduling, and releases orders of completed work in accordance with established policies and procedures.

2.     Provides operational guidance regarding workflow processes and safe equipment use.

3.     Investigates and resolves complex customer requests by coordinating with internal stakeholders and vendors as needed.

4.     Reviews order-related system invoices, reports, and production documentation to support accuracy and compliance with established procedures.

5.     Supports the development and maintenance of operational goals and service expectations for the unit. Assists with the development and implementation of operational goals and process improvements to enhance efficiency and customer satisfaction.

6.     Tracks inventory levels for equipment, materials, and supplies to ensure availability for production needs.

7.     Facilitates communication between customers, branding and marketing, facilities standards, and suppliers to support approvals, specifications, and production timelines.

8.     Produces and fabricates signage using computer-based design tools, cutting machines, engraving equipment, and other related machinery in accordance with established standards.

9.     Performs miscellaneous job-related duties as assigned

Why Join Us?

Working as a staff member at the University of New Mexico (UNM) offers a range of exciting benefits including:

• Comprehensive Healthcare: Access to competitive health insurance plans including medical, dental, and vision coverage.
• Retirement Plans: Pension and enrollment in a choice of additional retirement plans with generous employer contributions.
• Paid Time Off: Generous annual vacation leave (up to 168 hours per year), sick leave (up to 96 hours per year), and 11 paid holidays to support work-life balance.
• Professional Development: Opportunities for continuous learning, career advancement, and tuition remission for employees and dependents.
• Wellness Programs: Access to wellness programs, fitness facilities, and resources promoting employee health and well-being.
• Community Engagement: Involvement in a vibrant campus community with diverse cultural and recreational activities.
• Job Security: Stable employment with competitive salaries and opportunities for advancement within our respected flagship institution of New Mexico.

If you’re excited to contribute to the visual identity of UNM and thrive in a creative, fast‑paced environment, we encourage you to apply.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Ability to work effectively with a wide range of constituencies in a diverse community.

• Possess strong interpersonal and communication skills.

 • Ability to interpret and analyze informational needs, and provide technical advice and guidance.

• Ability to work within a team centric environment.

• Ability to coordinate multiple projects and timelines

• Experience designing, fabricating and installing signage within a commercial environment.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.