Conference Coordinator Intern

Position Summary: 

Conference Coordinators at the University of New Mexico play a vital role within Residential Life and Student Housing (RLSH). Each summer, the conference team welcomes hundreds of guests from late May through early August, including incoming students participating in New Student Orientation as well as athletic, academic, and social program groups.  

Conference Coordinators serve as the primary connection between visiting groups and various university services. As members of the professional staff team, they provide leadership and supervision to student employees while ensuring guests receive an experience that exceeds expectations.  

Coordinators work under the supervision of an Area Coordinator and receive mentorship from a Hall Coordinator. This internship is designed to offer a comprehensive understanding of full-scale summer conference operations. Candidates who are motivated, adaptable, proactive, and eager to thrive in a fast-paced environment will find this role rewarding. Each intern will also complete a professional development project tailored to their interests and career goals. 

This is a temporary part-time job from June 1, 2026, to July 31, 2026, and it is not benefits eligible

Duties & Responsibilities: 

• Serve as the primary liaison for assigned conference and camp groups
• Co-supervise, support, and evaluate student staff in partnership with the Hall Coordinator
• Coordinate and execute daytime, evening, and weekend check-ins and check-outs while delivering exceptional customer service
• Provide daily administrative and logistical support, maintain accurate records, and address guest needs proactively
• Co-lead weekly staff meetings, sharing updates, expectations, and operational information
• Plan and facilitate professional development and team-building opportunities for student staff
• Attend weekly departmental staff meetings, stakeholder meetings, and optional meetings aligned with professional interests
• Perform other duties as assigned to ensure a positive and seamless guest experience

Anticipated Outcomes & Opportunities

• Build a strong professional network through engagement with senior and mid-level UNM administrators
• Collaborate as part of a team of two Conference Coordinators within RLSH
• Strengthening skills in leadership, team development, supervision, and conflict resolution
• Gain hands-on experience with conference services operations and administrative processes that support successful summer programs

ACUHO-I Competency Alignment

This internship supports professional development across the following ACUHO-I competency areas:  

Business Management – Conference Services

•  Supporting planning, coordination, and execution of summer conferences and camps
• Managing logistics, timelines, and service delivery for multiple stakeholders
• Maintaining records, documentation, and operational workflows

Human Resources – Supervision & Performance Management

•  Co-supervising and supporting student staff
• Providing feedback, coaching, and support to enhance staff performance
• Participating in training, evaluation, and team development efforts

Foundations – Departmental Mission & Ethics

•  Advancing the Residential Life and Student Housing mission through high-quality guest services
• Acting with professionalism, integrity, and ethical decision-making
• Balancing institutional expectations with guest needs

Foundations – Organizational Learning

•  Engaging in feedback, reflection, and continuous improvement of conference operations
• Participating in professional development conversations and projects
• Adapting to change in a fast-paced operational environment

Justice, Equity, Diversity, Inclusion & Accessibility

•  Providing inclusive, respectful, and accessible experiences for guests from diverse backgrounds
• Responding to concerns with cultural awareness and care
• Supporting equitable access to housing and services during summer programs

Student Learning & Development – Educational Initiatives & Partnerships

•  Collaborating with campus partners to support educational and co-curricular summer programs
•  Understanding how residential environments support learning, belonging, and engagement

Compensation & Accommodations 

• Summer meal plan including 90 meal swipes and $700 in dining dollars
• Private, fully furnished, air-conditioned apartment provided on campus

Position Commitments 

• Approximately 35 hours per week
• Secondary employment is not permitted during the internship period
• Flexibility to work weekdays, evenings, and weekends as needed