Process Improvement Project Manager/Facilitator

UNM Medical Group, Inc. is hiring for a Process Improvement Project Manager/ Facilitator to join our team. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico.

This position is a hybrid work environment. Applicants must be able to work from offsite with Medical Group supplied tools, as well as in the office. Amount of time working off site versus in the office is determined by organizational need.

The person will work variable hours in order to meet with staff/physicians when they are available: some early mornings before 8:00am and later evening hours after 5:00pm and a few weekends. There is local travel between UNM Health System facilities and surrounding community.

Must be able to stand or walk for extended periods of time and handle average weight objects up to 25 pounds.

Please submit a brief summary of improvement projects that demonstrate you have personally project managed and facilitated improvement initiatives. Include 1) your specific duties in the project and 2) the improvement outcomes. You do not need to list the company name where you completed the project.

Minimum $70,849 - Midpoint $90,302*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Summary:

Manage and facilitate organizational-wide process improvement projects within a multi-faceted environment, while ensuring conformance of overall goals and objectives of the enterprise; influence and bring people together; analyze and assess clinical operations, administrative programs and services related to the project; help leadership see where improvements can be made and lead a group to develop process improvements while seeing the big picture; works with staff of all levels in their own work environment; work independently, with varying level of over-sight based on complexity of project.

Minimum Job Requirements:

High School diploma or GED with 3 years directly related experience to the duties and responsibilities specified; Completed degree from an accredited institution that are above the mins can be substituted on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Duties and Responsibilities:

1. Plan, facilitate and coordinate multi-faceted operational, clinical and administrative process improvement projects and work sessions; provide direction and support to project team and owners. The level of project management and facilitation and oversight may vary based on complexity.
2. Define project scope, objectives, goals and deliverables in collaboration with project owner(s) and leadership.
3. Develop full scale project plans; define and track project milestones and tasks, timelines, and responsible owners; effectively communicate project goals and deliverables to team members.
4. Provide strategic advice and consultation to project team and leadership in the development, implementation, and evaluation of modifications/enhancements to existing and new operations, systems, and procedures.
5. Analyze, interpret and assess operational and clinical processes and various data in order to make recommendations to leadership and staff to improve the organization’s productivity, throughput and operational processes.
6. Develop and prepare timely and accurate project reports, updates and presentations to team members and leadership.
7. Maintain an understanding of the organization’s operations, systems, policies and procedures and national best practices.
8. Manage and complete administrative project support functions to include the development and maintenance of project files; preparation of needed correspondence, reports, presentations; documentation of project meetings and work sessions; typing of meeting minutes; scheduling of work sessions and project meetings.
9. Design, coordinate, and implement training programs for personnel within the organization and its components regarding process improvement.
10. Utilize, research and develop tools for project management and process improvement.
11. An understanding and grasp of organizational culture, structure; understanding of leadership role in change management.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

Apply to our Process Improvement Project Manager/ Facilitator opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!