What are the responsibilities and job description for the Contracts Manager position at unlockhealth?
Who You Are
We are seeking a highly organized and detail-oriented Contracts Manager to lead the end-to-end management of client-facing commercial contracts. This role focuses on ensuring the accuracy, compliance, and strategic alignment of contractual relationships with our clients. The ideal candidate has a strong background in negotiating and managing business-to-business (B2B) service agreements, statements of work (SOWs), and master service agreements (MSAs), with a focus on risk mitigation and business enablement.
What You’ll Do
Contract Lifecycle Management
- Oversee the full lifecycle of client contracts from initiation through execution, amendments, and renewal.
- Maintain and optimize contract templates, clause libraries, and internal workflows to align with business goals and legal compliance.
- Track key contract milestones (renewals, terminations, performance obligations) and maintain accurate records.
Review & Negotiation
- Draft, review, and negotiate a variety of commercial agreements including MSAs, SOWs, NDAs, and data protection agreements (DPAs).
- Collaborate with sales, operations, and finance to ensure contract terms reflect business needs and risk tolerance.
Compliance & Risk Mitigation
- Identify and address potential legal and operational risks in client contracts.
- Ensure compliance with internal policies, industry regulations, and client-specific requirements.
- Assist in audits, due diligence, and compliance reporting as needed.
Stakeholder Support
- Serve as a point of contact for contract-related inquiries and guidance across internal departments.
- Provide training and resources to business teams on contract standards and best practices.
Corporate Governance
- Maintain and update corporate records and databases (e.g., entity management system via Corporate Services Company)
- Prepare and file annual reports, corporate disclosures and state regulatory filings.
- Support transactional activities like mergers, acquisitions and entity formations and dissolutions, assisting with due diligence and related documentation.
Qualifications
Required
- Bachelor’s degree in Business, Law, or a related field; JD preferred, but paralegal professionals may also be considered, who have a paralegal certificate or associates degree in paralegal studies.
- Certified Commercial Contracts Manager (CCCM) or Certified Professional Contracts Manager (CPCM) is preferred but not required.
- 5 years of experience managing commercial client contracts in a corporate or legal environment.
- Demonstrated expertise in negotiating service agreements and navigating complex client terms.
- Solid understanding of contract law, data privacy, indemnification, limitation of liability, and IP provisions.
Preferred
- Experience with contract management systems (e.g., ContractWorks, DocuSign CLM, Salesforce integrations).
- Industry experience in healthcare, technology, marketing, or B2B services.
Key Skills & Competencies
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication.
- Business acumen and ability to balance legal risk with operational needs.
- Proactive mindset with the ability to work independently and cross-functionally.
- High level of integrity, discretion, and professionalism.
Perks and Benefits
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Hybrid and Remote work schedules available
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About Us:
Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.