Accounts Receivable Representative

Job Summary

Unlimited Lawn Care & Landscaping is seeking a detail-oriented and organized Accounts Receivable Specialist to join our customer care team. This position will be responsible for managing customer accounts, processing payments, monitoring outstanding balances, and assisting with the collection of past-due accounts.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work independently while maintaining accurate financial records. Experience with accounts receivable, billing, collections, or general accounting is preferred.

Essential Duties & Responsibilities

• Manage daily accounts receivable activities and maintain accurate customer account records.
• Process and post customer payments, including checks, ACH, credit cards, and other forms of payment.
• Review customer accounts for outstanding balances and past-due invoices.
• Contact customers regarding overdue balances and assist with collection efforts.
• Research and resolve billing discrepancies, payment issues, and account questions.
• Reconcile customer accounts and ensure payments are properly applied.
• Prepare and distribute customer statements and invoices as needed.
• Monitor accounts receivable aging reports and follow up on delinquent accounts.
• Work closely with Customer Service, Sales, Branch Operations, and other departments to resolve account issues.
• Assist with credit and account setup for new customers, as needed.
• Maintain accurate documentation of customer communications and collection activities.
• Assist with month-end and year-end accounting procedures.
• Prepare reports related to accounts receivable, collections, and outstanding balances.
• Ensure transactions are recorded accurately and in a timely manner.
• Assist with audits and provide supporting documentation when requested.
• Maintain confidentiality of customer and company financial information.
• Perform other accounting and administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in accounts receivable, billing, collections, bookkeeping, or a related accounting position preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with accounting or ERP software preferred.
• Ability to handle confidential financial information professionally.

Preferred Skills

• Experience with accounts receivable and collections.
• Experience reconciling customer accounts.
• Knowledge of invoicing and payment processing.
• Familiarity with aging reports and collection procedures.
• Strong Excel skills, including sorting, filtering, and basic formulas.
• Experience working in a service-based, landscaping, construction, or similar industry is a plus.

Key Competencies

• Attention to Detail: Maintains accurate financial records and catches discrepancies.
• Organization: Effectively manages multiple accounts, deadlines, and priorities.
• Communication: Communicates professionally with customers and internal departments.
• Problem Solving: Investigates and resolves billing and payment issues.
• Accountability: Takes ownership of assigned accounts and follows through on outstanding items.
• Customer Service: Handles payment questions and collection conversations professionally.
• Confidentiality: Protects sensitive customer and company financial information.

Physical & Work Requirements

• Ability to work primarily in an office environment.
• Ability to sit for extended periods and work at a computer.
• Ability to communicate effectively by phone, email, and in person.
• Ability to occasionally lift or move office materials as needed.

Compensation & Benefits

• Competitive pay based on experience.
• Medical, dental, and vision insurance options.
• Paid time off.
• Paid holidays.
• Employee benefits and company discounts, as applicable.

What We're Looking For

We are looking for someone who is organized, dependable, detail-oriented, and comfortable communicating with customers about financial matters. The successful candidate will be able to manage a high volume of accounts while maintaining accuracy and providing excellent customer service.

Unlimited Lawn Care & Landscaping is an Equal Opportunity Employer.

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 2 years of hands-on Accounts Receivable experience, including invoicing, payment posting, account reconciliation, and collections?
• Do you have experience working in a service-based, landscaping, construction, or similar industry?
• Do you have experience with aging reports and collection procedures?
• Do you have strong Excel skills, including sorting, filtering, and basic formulas?

Work Location: In person

Salary : $36,952 - $47,956