What are the responsibilities and job description for the Customer Experience Associate - Unlimited Biking Hilton Head Island, SC position at Unlimited Biking?
About the Role
You’ll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out.
This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. If you like being around people, staying active, and working in a fun environment — this is for you.
What You’ll Do
- Welcome and check in guests quickly and professionally
- Help customers choose the right bikes and experiences
- Upsell tours and add-ons (and earn more doing it)
- Set up bikes and make sure everything is ready to ride
- Keep the store organized, clean, and running smoothly
- Work closely with your team to handle high customer volume
Why This Job Is Different
- You’re not stuck behind a desk — you’re part of the experience
- Fast-paced days go by quickly
- Great team environment (no dead energy)
- Opportunity to grow into leadership roles
- Work in one of the most fun tourism environments
Who You Are
- Outgoing, positive, and comfortable talking to people
- Quick on your feet and able to multitask
- Reliable and team-oriented
- Enjoy being active (this is not a sit-down job)
- Customer service or sales experience is a plus
Schedule
- Flexible scheduling available
- Must be available weekends
- More hours available during peak season
Salary : $20 - $23