What are the responsibilities and job description for the Manager position at Unknown?
We are seeking an experienced, knowledgeable, and motivated Cannabis Dispensary Manager to lead daily operations at our licensed dispensary. The ideal candidate has a strong background in retail or regulated industries, demonstrates leadership excellence, and has a deep understanding of cannabis laws and products.
- As the face of the dispensary, the manager ensures compliance, drives sales performance, maintains inventory accuracy, and fosters a customer-first culture.
- Key Responsibilities:
- Oversee all daily dispensary operations to ensure smooth and efficient workflow
- Maintain full compliance with all state and local cannabis regulations
- Hire, train, schedule, and supervise dispensary staff
- Provide leadership, coaching, and performance feedback to team members
- Maintain accurate records of sales, inventory, and employee documentation (including use of METRC or other seed-to-sale systems)
- Ensure cash handling procedures and bank deposits are performed correctly
- Manage inventory ordering, receiving, stocking, and auditing
- Deliver exceptional customer service and resolve escalated issues professionally
- Coordinate with marketing teams for in-store promotions and product launches
- Conduct regular team meetings, training, and compliance briefings
- Create and implement SOPs for sales, safety, and compliance
- Work with security and compliance staff to ensure a safe and legal environment
- Prepare and submit reports to ownership or corporate as required
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Requirements:
- 3 years of retail management experience (cannabis industry preferred)
- Strong knowledge of cannabis strains, products, regulations, and trends
- Experience working with cannabis POS and inventory systems (e.g., BioTrack, Flowhub, Dutchie, Leaflogix)
- Familiarity with state compliance systems (e.g., METRC)
- Ability to lead, train, and motivate a diverse team
- Strong organizational and problem-solving skills
- Excellent verbal and written communication
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Must pass all required background checks and possess valid cannabis worker credentials (if applicable by state)
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Preferred Qualifications:
- Prior experience managing a licensed cannabis retail operation
- Bachelor’s degree in Business, Management, or related field
- Valid state-issued cannabis handler or agent card
- CPR/First Aid or security training certifications (if required by your jurisdiction)
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25