What are the responsibilities and job description for the Patient Service Rep - UT PRIMARY CARE HALLS position at University Physicians' Association?
Description
University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position at UT PRIMARY CARE HALLS, an office located in the Halls area within Knoxville, TN. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Requirements
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
- 6-months to 1-year previous medical experience.
